• Skip to content
  • Skip to navigation
Telstra
Return to Telstra home page

Crowd Support

Go to Crowd Support

  • Telstra home
  • Personal
  • Business & Enterprise
  • About Telstra
  • BigPond
    • Bundles
    • Internet
    • News
    • Sport
    • TV
    • Music
    • Movies
    • Games
    • Shopping
    • Health
    • Webmail
  • Directories
    • sensis.com.au
    • Yellow
    • White Pages
    • Trading Post
    • Whereis
    • Citysearch
    • GoStay Hotels
    • LinkMe jobs
    • Car Showroom
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • Register
  • |
  • Sign in with Facebook
  • |
  • Sign In
  • |
  • Help
  • Mobile
    • Android™ (2358)
    • Windows Phones (588)
    • 4G mobiles (296)
    • Apple® iPhone (1295)
    • Prepaid Mobiles (852)
    • Tablets (588)
    • Coverage (319)
    • Mobile Plans & Rates (484)
    • New Upcoming Devices (321)
    • Mobile Apps (99)
    • General Mobiles (840)
    • Telstra Mobile FAQ (138)
  • Home
    • Home Phone & Services (492)
    • T-Box® (882)
    • T-Hub® (215)
    • Foxtel (107)
    • Moving & Connection Help (65)
    • Connected Home Products (126)
    • Home Products FAQ (10)
  • Internet
    • National Broadband Network (NBN) (29)
    • Home Broadband (2868)
    • Mobile Broadband (1120)
    • 4G Broadband (425)
    • Internet Plans & Rates (145)
    • Modems & Hardware (1127)
    • General Internet (390)
    • Internet Services FAQ (67)
  • Bundles
    • Bundle Plan & Rates (128)
    • General Bundles (310)
    • Bundles FAQ (13)
  • Service
    • Websites & MyAccount (263)
    • Billing & Payments (537)
    • General Services (117)
    • Bigpond Email (109)
    • Telstra Service FAQ (62)
    • Bigpond Email Update (Window Live) (61)
    • TelstraDigital Labs (6)
    • Telstra 24x7 Apps for iPad & Facebook (21)
  • Business & Enterprise
    • Business Mobiles (76)
    • Business Broadband Solutions (56)
    • Business Mobile Broadband (59)
    • My Account - Support & Self Service (61)
    • Telstra Business FAQ (48)
    • Idea Exchange - Business & Enterprise (1)
  • Community
    • Welcome & Guidelines (231)
    • Announcements (75)
    • General (126)
    • Idea Exchange - Community (15)
CrowdSupport Recent Posts
Subject Author Latest Post

Slow and NO HELP from TELSTRA

Home Broadband
New Member ChrisPerth
24 minutes ago
by cbwolf

I want a temporarily sim card(Only stay one month ...

Bigpond Email Update (Window Live)
New Member auchoki
5 hours ago
by Ben_F

Star Wars WP7 Social Media App has arrived in Aust...

Message contains a hyperlink
Windows Phones
Contributor wpdownunder
7 hours ago
by wpdownunder

bold 9900 new version update 7.1

General Mobiles
New Member rishirules
yesterday
by Ben_F

Outgoing mail problem when using @optusnet email

Apple® iPhone
Established Member Dallas
5 hours ago
by Ben_F

After hours technician

General Services
New Member Kyejane
5 hours ago
by Ben_F

Free browsing eating up my credit but still able t...

Billing & Payments
New Member SP
yesterday
by Ben_F

Mobile not responding to ping on external interfac...

Prepaid Mobiles
New Member rodspar
yesterday
by rodspar

Unlocked iPhone 4

Apple® iPhone
New Member Stu2075
yesterday
by jokiin

T-box recording

T-Box®
New Member ness2303
yesterday
by Lathania
View More
New Solutions
Subject Author

4G MODEM IN LIEU 3G ELITE

4G Broadband
New Contributor yackem

Log into My Account with Facebook

Websites & MyAccount
Occasional Visitor sophia_sven

"Unfortunately, we can't provide you with broadban...

Home Broadband
Visitor mknowles

Upgrade Plan from $59 Business Freedom Connect

Mobile Plans & Rates
Occasional Visitor sparkle6856

Telstra Smart Community

Home Broadband
New Contributor jbennett

stop receiving email

Android™
Frequent Visitor jrdobson1

Coverage or Modem issue (Point Lonsdale, Victoria)...

Message contains a hyperlink
Coverage
Member pox67

Connection Error (29) Network connection failed

Mobile Broadband
Occasional Visitor spiffbert

Static on Phone Line

Home Phone & Services
Visitor MarkC2244

call forwarding on $59 Plan

Mobile Plans & Rates
Occasional Visitor scottm
Find More Solutions
Announcement
Our amazing community members and Telstra staff are here to help, if this is your first visit click here to get started.

Before posting be sure to check out our Community Guidelines.

-----------------------------------------------------

Any question about Bigpond Email Updates (Windows live) you can ask your questions here now.

-----------------------------------------------------

For account specific inquiries:

Self Service

Personal Live Chat 24x7

Business Live Chat 24x7

You can also find us on:
some_text some_text some_text
-----------------------------------------------------

View all our contact methods

Community Knowledge Base

Telstra FAQs

Top Members
User Kudos Count
Ben_F
Honoured Contributor Ben_F
339
jokiin
Honoured Contributor jokiin
256
Drat
Honoured Contributor Drat
206
Extreame
Super Contributor Extreame
96
Kalak
Valued Contributor Kalak
70
View All
Top Tags
  • Telstra
  • android
  • 4G
  • bigpond
  • iphone
  • t-box
  • T-Hub
  • HTC
  • Pre-Paid
  • Samsung
  • cable
  • iPad
  • foxtel
  • galaxy
  • Mobile
  • adsl
  • email
  • facebook
  • Modem
  • Extreame
  • mobile broadband
  • prepaid
  • SMS
  • data
  • internet
  • motorola xoom
  • my account
  • xperia
  • elite
  • ICS
View All
Users Online
Currently online: 3 members 21 guests
Recent logins:
  • Member arowe
  • Contributor wpdownunder
  • New Member cbwolf
Please welcome our newest community members:
  • New Member cbwolf
  • New Member polimar
  • New Member ChrisPerth
  • New Member auchoki
View All
  • Telstra
  • Site map
  • Privacy
  • Our customer terms
  • My Offer Summary
  • Terms of use
  • Careers
  • Twitter
  • Facebook
  • Blog