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Telstra Marketing
keithm
Posts: 5
Registered: ‎28-06-2011
0 Kudos

Transient Failure - downloading images

I've been recieving 'transient faliure' error when attempting to download picture messages (mms) on my HTC Desire.  The two most recent were sent from an iphone, not sure if that makes a difference. 

 

A quiick search online doesn;t really bring up any solutuions.

 

Anyone know what causes this and if there is a fix?

 

Thanks,

Keith

 

 

 

 

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Contributor
Parash
Posts: 88
Registered: ‎01-07-2011

Re: Transient Failure - downloading images

Are you able to send MMS from your phone?
-- Parash
Opinions expressed are mine alone.
Contributor
Mudrat
Posts: 36
Registered: ‎18-09-2011

Re: Transient Failure - downloading images

Try this as the phone may need to be reset, especially if you have added some new apps etc.

1. Power off phone.

2. Remove the battery, sim card & micro SD card.

3. Wait about 2 or 3 minutes then replace the micro SD card, sim card & battery.

4. Turn phone back on.

 

This should clear the ram etc in phone and fix the issue. I have had a Desire and same thing hapens, even still does with Desire S I now own.

 

Hope this helps.

Contributor
Mudrat
Posts: 36
Registered: ‎18-09-2011

Re: Transient Failure - downloading images

I just saw this on another issue with a Desire doing the same thing.

 

Click on this link:  http://www.configure.telstra.com.au/telstra/index.jsp

 

This should fix it.

Telstra Marketing
keithm
Posts: 5
Registered: ‎28-06-2011
0 Kudos

Re: Transient Failure - downloading images

Thanks for your help Mudrat, this has done the trick!

 

Keith

I hope CorwdSupport makes it easier for people to find answers about Telstra products and serivces as well as technology. If you have any feedback about the site, please send it through.

My posts are my opinion.
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