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Occasional Visitor
ian123
Posts: 1
Registered: ‎11-07-2013
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can i deactivate my pre paid sim card?

i lost my galaxy s1 last night and i was wondering if there was anyway i could deactivate my sim card? or even buy a new sim card but get my old number put on it?

New Contributor
jhiley
Posts: 12
Registered: ‎06-07-2013
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Re: can i deactivate my pre paid sim card?

Short answer is no. If you have to get a new phone get a new sim card which will have a new number associated with it
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Ashley
Posts: 1,042
Registered: ‎07-07-2011
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Re: can i deactivate my pre paid sim card?

Hi,

 

You can definitely get a replacement sim to replace the one you lost in your phone. You just need to pop into a Telstra store to get one. When the sim is replaced the old one will stop working straight away,

 

Ashley

Ashley
Moderator
24x7 Digital Customer Care Team
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