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Member
HayDavo
Posts: 2
Registered: ‎01-04-2012
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Accepted Solution

Setup bigpond email account on a Nokia N9 mobile.

Hi

Am having trouble setting up 'other mail account' for bigpond emails on my Nokia N9 Mobile.

When I first setup the 'other mail account' it said it was successful but everytime I try to access my

emails it keeps erroring out and asking for my password.

Have set USERNAME: username@bigpond.com

                Password: as in Bigpond account setup

                 POP3 server: mail.bigpond.com

                 Secure connection: none

                 Port: 110

                 SMTP server: mail.bigpond.com

                 Secure connection: none

                 Port: 25

Even followed the instructions given at http://www.configure.telstra.com.au/telstra/ota_search.jsp to no avail.

I,m sure that there is only a minor tweak needed somewhere, so any sugestions would be greatly appreciated.

 

My regards

Community Founder (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011

Re: Setup bigpond email account on a Nokia N9 mobile.

Can you please Click here (Login Required) and check the mail settings that come up. You could be on the new Windows Live Platform (in which case the instructions are different).

 

B.

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Member
HayDavo
Posts: 2
Registered: ‎01-04-2012
0 Kudos

Re: Setup bigpond email account on a Nokia N9 mobile.

Hi Ben_F

 

Thank you for your reply. On login it came up with these settings

 

Bigpond/Telstra Service (i.e. ADSL, HFC, Mobile Broadband)

  • Incoming POP server: pop3.live.com
  • Incoming POP mail: port 995
  • Outgoing SMTP server: smtp.live.com
  • Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
  • Incoming uses SSL: On (this is required)
  • Outgoing uses SSL: On (this is required)
  • Authentication Outgoing server (SMTP) authentication: Same as incoming mail server

On using these settings I could receive mail but not send a test.

With trial and error I changed some settings to

 

      Outgoing SMTP server: mail.bigpond.com

      Outgoing SMTP port; 25

      Authentication Outgoing server (SMTP): set to none

 

and would you believe it worked. So thankyou very much for pointing me in right direction.

 

Regards HayDavo