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Senior Member
chezza
Posts: 17
Registered: ‎18-08-2011
0 Kudos

Windows Mail and Windows Live Mail

We are  trying to set up our Bigpond email account on our laptop which is running Vista using Windows Mail (not Windows Live Mail). When we try to receive emails the program asks us to log in and when we do we get an error message saying that the username or password is incorrect. The same thing is happening trying to add Bigpond email addresses to Windows Live Mail on our desktop. We do not have any problem with Incredimail which at times is also used to send and receive mail. Any suggestions as to what might be the problem.

Community Founder (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011

Re: Windows Mail and Windows Live Mail


chezza wrote:

We are  trying to set up our Bigpond email account on our laptop which is running Vista using Windows Mail (not Windows Live Mail). When we try to receive emails the program asks us to log in and when we do we get an error message saying that the username or password is incorrect. The same thing is happening trying to add Bigpond email addresses to Windows Live Mail on our desktop. We do not have any problem with Incredimail which at times is also used to send and receive mail. Any suggestions as to what might be the problem.


Can you Click here and check if the settings are correct in your mail program?

 

B.

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Senior Member
chezza
Posts: 17
Registered: ‎18-08-2011
0 Kudos

Re: Windows Mail and Windows Live Mail

Hi Ben,

Thanks for your reply. Stupid me! I've been trying to register with our bigpond.com address not our bigpond.net address. Huge thanks for your help.

Cheers

Chezza

 

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