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Occasional Contributor
Dav7
Posts: 15
Registered: ‎02-09-2013
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Accepted Solution

smart phone email connex

Hi gang. New Nokia smart phone. setup gmail connection okay but does not let me setup bigpond account.

I am with Telstra Bigpond using Outlook. I have tried setting up the Nokia with 'outlook'. Should I be using ome other setting /
Thanks

 

Technical Support
Matt_Telstra
Posts: 754
Registered: ‎22-08-2012

Re: smart phone email connex

Hi,

 

I can certainly assist further with getting your bigpond email working on your handset. You'll need to select the Outlook option. But you may need to manually setup the account settings. The settings are as follows:

 

Username     (username)@bigpond.com etc
Password     (BigPond / Telstra Password)
Incoming Server     s.outlook.com (formerly m.hotmail.com)
Incoming Server Port     N/A (if asked 443) (SSL)
Incoming Encryption     Yes (SSL)
Domain     (leave blank)
Outgoing Server (SMTP)     N/A
Outgoing Server Port     N/A
Outgoing Encryption     N/A
Outgoing Server Authentication     N/A

 

Please let me know if this doesn't work and we can assist further.

 

-Matt W

 

Telstra Technical Support
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Occasional Contributor
Dav7
Posts: 15
Registered: ‎02-09-2013
0 Kudos

Re: smart phone email connex

Thank you Mat W. It worked like a dream

Dav7

Technical Support
Matt_Telstra
Posts: 754
Registered: ‎22-08-2012
0 Kudos

Re: smart phone email connex

Good to hear :smileyhappy:

 

Feel free to contact us here if you have any other questions in the future.

 

-Matt W

Telstra Technical Support
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