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Occasional Visitor
doradoodle
Posts: 1
Registered: ‎05-01-2013
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Accepted Solution

Problems with LG smart TV connecting to wifi?

I have recently bought an LG smart TV - LG 32LS575T Full HD 32" LED TV however whenever I try to connect to my home broadband it won't.

 

It has found the name of my broadband and asks for "security key" which I have put in exactly as what is on my box; it is all upper case with no spaces. I tried both lower and uppercase to see if this was the problem. After I put in my security key its tries to connect then a message comes up "connection failed, going back to list"

 

I am unsure if it is me being daft or an actual issue can anyone help please?

 

  • Sky router/broadband box
  • LG 32LS575T
  • My TV is upstairs and the modem is downstairs

 

 

 

Community Leader
Caaf
Posts: 2,692
Registered: ‎02-12-2012
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Re: Problems with LG smart TV connecting to wifi?

Try this addy

 

http://crowdsupport.telstra.com.au/t5/Home-Broadband/LG-Smart-TV-fails-to-connect-to-BP-Wireless-Mod...


Cheers,
Dave

Note. Although it appears, this is not a main stream support forum!! It's a conglomerate of both fellow consumers/customers and Telstra employees helping you out!
Occasional Visitor
Srikante08
Posts: 1
Registered: ‎20-03-2014
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Re: Problems with LG smart TV connecting to wifi?

I have problem in samsung smart tv 8 series 55 inches. I could connect internet in my smart tv but when I watch youtube in smart hub videos running for 2 to 3 minutes and suddenly internet disconnects. Again I got to network setting and connect my network and when I watch the videos in youtube again get disconnected. I don't know what would be the problem. All was working properly until last week. Pls could you help sort this issue
Moderator
Renee
Posts: 908
Registered: ‎07-07-2011
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Re: Problems with LG smart TV connecting to wifi?

Heya srikante08,

Have you recently had any problems with your internet connection at all or moved anything around the house that's maybe interfering with the signal?


Renee :smileyhappy:
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