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Telstra Products & Services Team
CraigR
Posts: 107
Registered: ‎31-07-2012
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Handset updates - 19 January 2013

 

Hi all,

 

A very quick update this week. Unfortunately we are still investigating the issue identified with the Galaxy Nexus Jelly Bean update. We hope to have more information early week commencing 21 January. Apart from that the status of each of the updates is in the table below. There is not a great deal of change as the test team have only just come back on board after the holiday break.

 

Update status for this week*:

 

Handset  Update Status Expected test rounds Expected approval date Expected customer availability date Notes
Samsung Galaxy Nexus  Android 4.1 ‘Jelly Bean’ update First round testing 1 TBC TBC Test submission received and currently in test. Unfortunately a potentially serious issue has been identified which is still under investigation. Approval and deployment dates are now "TBC".
HTC One XL Android 4.1 ‘Jelly Bean’ update Now available 1 24/12/2012 24/12/2013 Now deploying as a FOTA update
HTC One S Android 4.1 ‘Jelly Bean’ update Waiting for initial vendor submission 2 TBC TBC HTC have delayed the submission of this update until early 2013.
Samsung Galaxy S3 Android 4.1 ‘Jelly Bean’ update Now available 2 19/12/2012 19/12/2012 Now deploying as a FOTA update and via the "Kies" desktop software
Motorola RAZR M Android 4.1 ‘Jelly Bean’ update Second round testing 2 28/01/2013 8/02/2013 Test submission received and currently in test
Nokia Lumia 920 Windows Phone GDR1 update First round testing 1 21/01/2013 TBC Expected within 10 business days from approval
HTC 8X Windows Phone GDR1 update First round testing 1 29/01/2013 TBC Expected within 10 business days from approval
Nokia Lumia 800 Windows Phone 7.8 update First round testing 1 21/01/2013 31/01/2013  
Nokia Lumia 610 Windows Phone 7.8 update First round testing 1 TBC TBC Approval/deployment dates not locked down yet. Expected to be available late February/early March
HTC Titan 4G Windows Phone 7.8 update First round testing 1 TBC TBC Approval/deployment dates not locked down yet. Expected to be available late February/early March
HTC 7 Mozart Windows Phone 7.8 update First round testing 1 TBC TBC Approval/deployment dates not locked down yet. Expected to be available late February/early March
HTC HD7 Windows Phone 7.8 update First round testing 1 TBC TBC Approval/deployment dates not locked down yet. Expected to be available late February/early March
Samsung Omnia W  Windows Phone 7.8 update First round testing 1 TBC TBC Approval/deployment dates not locked down yet. Expected to be available late February/early March

* - Although accurate at time of publishing these dates are subject to change

Device Updates – Important Info & Terminology
Community Leader (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011
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Re: Handset updates - 19 January 2013

Better late then never, thanks Craig :smileyvery-happy:

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Established Member
Duradel
Posts: 6
Registered: ‎19-01-2013
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Re: Handset updates - 19 January 2013

Been waiting on the Samsung Galaxy Nexus Jelly Bean update for too long. It doesn't seem to be going anywhere.

 

 

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longjohn1987
Posts: 18
Registered: ‎06-12-2012
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Re: Handset updates - 19 January 2013

Yay, been waiting for some news on the Lumia 920, I am assuming that this update is the "portico" update everyone is talking about?

Community Leader (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011
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Re: Handset updates - 19 January 2013

@duradel I agree it's a long time coming, however it seems that Samsung just don't care about getting it right :-(

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Contributor
Bomples
Posts: 36
Registered: ‎12-10-2012
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Re: Handset updates - 19 January 2013

I'm curious to what this issue is they found in the Galaxy Nexus 4.1 update, it's obviously serious because Optus have also halted their testing too because of it. However, Vodafone found no problems and pushed the update out (far as I can tell, correct me if I'm wrong). CraigR, can you give us anything on what this issue is?

Contributor
LadyX
Posts: 54
Registered: ‎06-12-2012
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Re: Handset updates - 19 January 2013

Thank you, sounds good to me.

New Contributor
harold_257
Posts: 17
Registered: ‎17-10-2011
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Re: Handset updates - 19 January 2013


Bomples wrote:

I'm curious to what this issue is they found in the Galaxy Nexus 4.1 update, it's obviously serious because Optus have also halted their testing too because of it. However, Vodafone found no problems and pushed the update out (far as I can tell, correct me if I'm wrong). CraigR, can you give us anything on what this issue is?


i've had a look on the vodafone forums and they have approved the update and just waiting to google to roll out the update to their customers, maybe its been held up with the same issue

Community Leader (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011
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Re: Handset updates - 19 January 2013


Bomples wrote:

I'm curious to what this issue is they found in the Galaxy Nexus 4.1 update, it's obviously serious because Optus have also halted their testing too because of it. However, Vodafone found no problems and pushed the update out (far as I can tell, correct me if I'm wrong). CraigR, can you give us anything on what this issue is?


To the best of my knowledge, that information would be commercial in confidence and can't be disclosed :smileysad:

 

B.

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Senior Member
Muithe
Posts: 18
Registered: ‎24-01-2012
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Re: Handset updates - 19 January 2013

Not testing an S2 3G JB build yet? Disappointed. :smileysad:
New Contributor
Builty
Posts: 10
Registered: ‎07-01-2013
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Re: Handset updates - 19 January 2013

Any news on the fix for the "sudden death" critical issue on Galaxy S3?

Fix has rolled out for generic Australian devices already and many EU territories. Samsung seem to be pushing it out quickly to stem the flow of warranty failures.

 

The most popular handset with the most serious bug should be priority number 1.

 

If you guys are going to persist with carrier branding devices then you need to step up and provide high speed releases for critcial issues. Better still save yourselves and everyone else the trouble and just leave it unmodified and provide your "value-added" stuff via App download.

Occasional Contributor
Froggers
Posts: 12
Registered: ‎14-01-2013
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Re: Handset updates - 19 January 2013

[ Edited ]

And the usual blame will be thrown at Samsung, BUT, Samsung have be up front and have released the fix that could be sent out for Telstra branded handsets, but as usual they will be weeks if not months behind while the units keep falling over like flies.

Cut the crap bloat you shove on your handsets Telstra and for once do the right thing by your customers.

New Contributor
rishigarg
Posts: 6
Registered: ‎16-01-2013
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Re: Handset updates - 19 January 2013

I noticed that in your latest handset update it says that the update it now available for Samsung GAlaxy s3. However when i connected it to kies desktop it said no update available. i also checked the FOTA option but that said the same thing. 

 

help please?

Occasional Visitor
Lhii
Posts: 1
Registered: ‎20-01-2013

Re: Handset updates - 19 January 2013

Craig

4.1 has been released for a while now for the Samsung galaxy 3. When will 4.1.2 be available? I notice that it has been released for a week on other network providers.

Cheers