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on 01-07-2013 11:18 AM
I can help you out, but so that I can give you accurate directions, I need to know the model of modem you are using.
on 03-07-2013 01:42 PM
the modem is a BigPond.
At the back is a label wich says:
SSID: BigPond 89F11E
Please, tell me as soon as possible how can I change the pass. Im paying a lot of money for a service wich I dont use too much...
THANKS A LOT!
on 03-07-2013 01:58 PM
Here it is. Let me know if you have any problems
on 03-07-2013 02:30 PM
THANKS A LOT!
I change it!!!!!
And now, another question ; )
I would like to keep an eye on how much I am spending, you know, my daily transfer data.
What do I need to do that?
thanks in advance
on 03-07-2013 02:50 PM
There are a couple of ways to keep track of your usage.
You can download the Telstra 24x7 app for your Android or Apple smartphone/tablet. This has the added benefit of displaying the usage for all Telstra and BigPond services. You may need to register with Telstra.com first which can be done here: https://id.telstra.com.au/register
Alternatively, you can log into https://myaccount.bigpond.com/MyServices.do
Once logged in you may need to then select Account Services then My BigPond from the menu located at the top right of the page.
on 22-12-2013 08:55 AM
Can anyone help me ? Ive recently changed my wifi password as I believe someone is using my wifi, I have a Thompson TG782T, since changing it we are now unable to access wifi at all.When I try to access the page http://10.0.0.138 or the bigpond.bigpond nothing happens
on 22-12-2013 09:09 AM
Instructions can vary depending on your modem. If that IP doesn't work, you will need to use 192.168.0.1 to access your modem settings.
If you have any trouble with this recommend contacting 133933 for further help.
on 06-01-2014 03:42 PM
To change the Wi-Fi Password on your TG587n, follow these instructions:
- Open Internet Explorer, go to: 10.0.0.138
- Click on 'Wireless' under 'Home Network'
- Select 'Configure' in top right
- Change your Wi-Fi password, listed under 'WPA-PSK Encryption Key'
- Click apply
And you're done! Keep in mind that any devices currently connected under the current password will be unable to connect. You will need to connect them back with the new password
on 07-01-2014 05:00 PM
We received our NETGEAR CG3100D yesertday and installed it without the ethernet cable without any problems. I now need to change the password from the original 10 digit one, the name and its visibilty. I have tried visiting the 10.0.0.38 and the other 197?? ip and the various netgear addresses (netgear.net etc) without success...the combination of admin/password does not work. I have tried resetting the modem, uninstalling and reinstalling it with the ethenet, clearing my cache, also without success.
Can you please advise?
on 07-01-2014 05:52 PM
the CG3100 is different to the TG587n. To access the CG3100 you need to go to 192.168.0.1. The combination could be admin/admin.
Then click on Wireless settings to get to the settings you need.
Let me know if this doesn't help
on 07-01-2014 06:46 PM
I can get on here now...but the "set password" is for the administration component and when i try to change the "pre-shared" key section with my new wifi password, it tells me it is invalid.
on 07-01-2014 06:57 PM
on 07-01-2014 07:00 PM
You deserve "most helpful bigpond employee" or something...i have been trying to solve this for 2 hours now...i have had two separate remote ins, without success! thank you so much...
on 07-01-2014 07:07 PM
on 21-01-2014 11:21 PM
Technically yes they can.
However you could look at changing the Admin password to stop them from being able to access the settings.
on 03-02-2014 08:30 PM
http://10.0.0.138./ i went to this link and changed password for wifi, i thought as shouwn . but not working now, tried to go back to link , internet explorer said oops. over and over, what do i do to get back
on 04-02-2014 08:41 AM
I'll ask one of our techs to have a look at this for you when they're in during business hours
on 04-02-2014 10:39 AM
Does the device/computer you are using show connected to wifi? It could be after the change your unable to access the modem homepage because you're no longer connected
on 07-03-2014 07:47 PM
What modem model do you have? Some Netgear modems we provide has a modem page of: 192.168.0.1. Otherwise if you default the modem it should take it back to the original settings with 10.0.0.138.
a week ago
I have the 2wire 2701HGV-W and can log in on 10.0.0.138.
Is the section "Use custom pass phrase key" where I change my wifi password? (It currently is selected, and not the default encryption key).
Also, do I have to be connected by cable to the modem or is okay to change on my laptop.
a week ago
a week ago
The 'Custom Pass Phrase' is the right details to change if you're wanting alternative Wi-Fi passwords
a week ago
I am also trying to change my password but 10.0.0.138 and 192.168.0.1 are both not working, nothing is loaded on the page
My moderm is a Thompson TG782T
a week ago
In that case, I would suggest contacting our tech support team on 133933 to go through it in detail with you.