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Member
Steve1968
Posts: 2
Registered: ‎04-12-2013
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Transfering mobile phone number to another mobile

Hi - I am handing my work phone back in the coming weeks. If one desires, my work is happy for the employee to retain their phone number. Thus my question is - if I keep the old number, can I transfer this number which was associated with an iphone 3 to either a prepaid mobile or a non iphone mobile on a plan?

Community Leader
Caaf
Posts: 2,817
Registered: ‎02-12-2012
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Re: Transfering mobile phone number to another mobile

The non contracted account can have a transfer of ownership.

http://www.telstra.com.au/help/download/document/change-of-ownership-b2c.pdf

Cheers,
Dave

Note. Although it appears, this is not a main stream support forum!! It's a conglomerate of both fellow consumers/customers and Telstra employees helping you out!
New Member
halley
Posts: 1
Registered: ‎16-06-2014
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Re: Transfering mobile phone number to another mobile

What Procedure Do have to do to transfer mobile no to a new phone

Moderator
Cas_Telstra
Posts: 541
Registered: ‎22-10-2013
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Re: Transfering mobile phone number to another mobile

Hi halley

Do you mean just to get a new handset for your existing number? If the existing sim card doesn't fit the new phone pop in store and we'll provide a replacement sim to fit :smileyhappy:

Cas

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