CROWDSUPPORT ®

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FAQ Team
CrowdSurfer
Posts: 312
Registered: ‎13-07-2011

We’re here to help

[ Edited ]

 

If you have a question or need a hand with your Telstra service, we’re here for you, whenever, wherever you are.

The easiest way to talk to us is online. We’re available 24x7 and you can get in touch with us via:

  • LiveChat - chat with one of our friendly consultants
  • Facebook - get help, ask questions and enjoy exclusive deals
  • Twitter – ask questions or leave your feedback
  • CrowdSupport® - ask the crowd questions and join discussions
  • Google+ - add us to your circle and talk about a range of topics.

Finally, for quick answers, tutorials and ‘how to’ instructions we also have our popular frequently asked questions 

 

Call us

You can also talk to one of our friendly consultants. Find the right number for your enquiry

 

Business services

If you need help with your business services, you can chat online with one of our consultants on Business LiveChat 24x7 or call us

 

Things you need to know

Twitter is a trademark of Twitter, Inc., and is used under licence.

Facebook is a registered trade mark of Facebook, Inc.

Google is a trademark of Google Inc.

® and ™ are registered trade mark and trademark of Telstra Corporation Limited.

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"If we've been able to answer your question, please tag the answer as an accepted solution - this will make it easier for the rest of the community to locate the answer too ."

Community Leader (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011
0 Kudos

Re: We’re changing the way we interact with you....

Sticky this please!!

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New Users - Click Here!


If your complaint still remains unresolved and you have tried contacting Telstra Complaints (http://www.telstra.com.au/complaints ) you can contact the TIO at http://www.tio.com.au or via phone (1800 062 058) to escalate your issue.


Give me a if you think I've been of some help. It's just under my name on this post

Honoured Contributor
Kalak
Posts: 1,251
Registered: ‎30-06-2011

Re: We’re changing the way we interact with you....

Great to see all the available options in one place. :smileyhappy:

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Occasional Visitor
kiyana
Posts: 1
Registered: ‎21-12-2012
0 Kudos

Re: We’re here to help

im having problems with my samsung galaxy young 3g and for awhile now my phone is not serviced in telstra 3g connection... is there a solution for my problem and why has it happened.

thankyou