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We’re here to help
[ Edited ]- Mark as New
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on
28-03-2012
04:31 PM
- last edited on
01-11-2012
09:28 AM
by
Yannick
If you have a question or need a hand with your Telstra service, we’re here for you, whenever, wherever you are.
The easiest way to talk to us is online. We’re available 24x7 and you can get in touch with us via:
- LiveChat - chat with one of our friendly consultants
- Facebook - get help, ask questions and enjoy exclusive deals
- Twitter – ask questions or leave your feedback
- CrowdSupport® - ask the crowd questions and join discussions
- Google+ - add us to your circle and talk about a range of topics.
Finally, for quick answers, tutorials and ‘how to’ instructions we also have our popular frequently asked questions
Call us
You can also talk to one of our friendly consultants. Find the right number for your enquiry
Business services
If you need help with your business services, you can chat online with one of our consultants on Business LiveChat 24x7 or call us
Things you need to know
Twitter is a trademark of Twitter, Inc., and is used under licence.
Facebook is a registered trade mark of Facebook, Inc.
Google is a trademark of Google Inc.
® and ™ are registered trade mark and trademark of Telstra Corporation Limited.
"If we've been able to answer your question, please tag the answer as an accepted solution - this will make it easier for the rest of the community to locate the answer too ."
Re: We’re changing the way we interact with you....
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on 28-03-2012 07:21 PM
Sticky this please!!
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If your complaint still remains unresolved and you have tried contacting Telstra Complaints (http://www.telstra.com.au/complaints ) you can contact the TIO at http://www.tio.com.au or via phone (1800 062 058) to escalate your issue.
Give me a
if you think I've been of some help. It's just under my name on this post
Re: We’re changing the way we interact with you....
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on 28-03-2012 08:33 PM
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If you've found a
then don't forget to mark that post accordingly.If you think I've been of assistance please remember to click on the
Re: We’re here to help
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on 21-12-2012 04:13 PM
thankyou
