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poitr1819
Posts: 1
Registered: ‎30-10-2013
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How do I activate my pre-paid 3G WI-FI??

Apologies for such a basic question. I have pre-paid 3g mobile WI-FI jigger and am trying to get it started. The instructions tell me to go to the    telstra.com/activate   site and follow the prompts. However, on that site it asks for SIM card numbers for mobile phones and it wont accept the Wireless Network Name or Wireless Securrity Key number.

I guess I must be a bit thick, but can anyone please help me with a web address for the right page for WIFI activation.

Thank you

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Ashley
Posts: 1,012
Registered: ‎07-07-2011
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Re: How do I activate my pre-paid 3G WI-FI??

Hi Poitr1819,

 

Your mobile broadband device will still come with a sim card. The number should be printed on the box that the device came in along with the associated mobile number

Ashley
Moderator
24x7 Digital Customer Care Team
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