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Occasional Contributor
jenbes
Posts: 34
Registered: ‎20-01-2013
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Excess Call charges

This may be daft but it's my first month on an $60 plan. I know you can buy excess data packs but can you do the same for calls. Or do you just pay the excess call charges with the bill.
Occasional Contributor
IamAnAdvocate
Posts: 17
Registered: ‎02-03-2013

Re: Excess Call charges

If you exceed the call allowance, then it will be charged on top of your monthly plan. So far, Telstra does not have the top-up for voice calls yet. 

 

You may want to check the trend of your usage, if there is a need to upgrade your plan. I know that they have recently updated their rules when changing the plan. When you change in the middle of the month, the call allowance is no longer in prorata, instead you'll get the full allowance for Everyday Connect Plans and Freedom Connect Plans.

Occasional Contributor
jenbes
Posts: 34
Registered: ‎20-01-2013
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Re: Excess Call charges

Thanks for your help.