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16-11-2011 09:42 AM - edited 16-11-2011 09:42 AM
BigPond Modem settings...If you ever need to check your ‘BigPond’ ADSL modem internal settings, then the ‘magic’ number you need to type into the address bar is: http://10.0.0.138/ or for cable type in http://192.168.0.1/
If you know your password and simply want to update it, please follow the instructions which cover all BigPond Broadband Customer types.
While we are on settings if you've lost or forgotten your BigPond password, you can now retrieve your it with our online retrieval tool.
Otherwise sing out if you need any other modem related info, and we will post it up!
"If we've been able to answer your question, please tag the answer as an accepted solution - this will make it easier for the rest of the community to locate the answer too ."
on 16-11-2011 05:24 PM
for cable type in http://192.168.0.1/
This ↑↑ is only for HNG Cable modems (Netgear and Cisco)
If you own a Motorola sb510x series or have turned off NAT on any Cisco or Netgear modems your access is via: http://192.168.100.1
My Signature follows.............................................
My passion is Cable connections, please do not ask me for advice if you have ADSL.
1. Read first, post later
2. Ask your question at the top of the page, hit "Find Answers"
3. Supply as much information as possible, including signal levels, event log
4. Remove any identifiable information such as CM MAC, public IP addresses, but leave CMTS MAC intact.
5. If you cross post from other forums (such as whirlpool), and come here and post, do not expect a reply from me.
I am not interested in your politics, your personal thoughts about Telstra/Bigpond, your wife/girlfriend, your money problems, previous comparison of your ADSL, speedtest.net results, other companies, or anything else, to be brutally honest
If I offend you with my way of thinking, that was not my intention, all I want to do is help you with your networking and cable issue's, and if this is the best way to get the information that I need, I apologize.
What I am interested in, is helping you with your cable connection (Elite/Ultimate) to be the best it can be.
If you are not going to put in the effort to assist me, why should I help?
Do not PM me for support, unless I ask you to!
on 17-11-2011 11:30 AM
The sure-fire way to work out the IP address of your router (assuming there's only one in the story - if you have multiple, this will get you the one you're directly connected to), is to open a command prompt (assuming you're on Windows). Press START and type in CMD and press ENTER
Then, at the prompt type:
ROUTE PRINT 0.0.0.0
You'll get a list of interfaces you can ignore followed up something like this:
IPv4 Route Table
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 188.8.131.52 184.108.40.206 10
The number you want is the "Gateway". It'll most likely be something like 192.168.0.1, 192.168.100.1, 192.168.0.138, 10.0.0.1, 10.0.0.138. That's the IP address of your router/gateway.
You can also get this info as the "Default Gateway" if you navigate your way through the network settings but it's quite different in different versions of Windows so the above works well.
If you're on a Mac the at a system prompt you can enter:
And the answer you want is the entry in the "Gateway" column on the row that contains 0.0.0.0 in the Destination column.
Or you should be able to get the Default Gateway from the network settings page.
[ I am a Telstra Employee however my posts here are done in a personal capacity.]
on 17-10-2012 10:57 AM
I am new to this forum but i can't find where to post i new question so i am posting it here. ftp connection on TG587n v3. Has anyone tried enabling fto via connection sharing on this router. It seems the router is not allowing access to ftp port. When i click on the ftp address i get a login dialogue box where i enter as admin but then the connection is not allowed after that. Anyone tried ftp on this router?
on 17-10-2012 02:37 PM
The TG587n v3 does have the capacity (and ports) to connect to FTP, however the modem requires a specific firmware upgrade to unlock the WAN port (Firmware: 8.4.4.J). This firmware update does not have a direct link, and from what I've been advised, the modem will automatically update after a steady connection. (Chi explains this in detail here)
If you could check your modem firmware, if it is listed as ending in a 'H' then it is the default firmware which won't allow the connection.
Hope this helps
on 19-10-2012 11:01 PM
The modem was purchased/installed end of august this year. Software release is 8.4.4.J so i guess firmware is up-to-date. Settings are Toolbox > content sharing > ftp server > server address is of the format ftp://admin@ip address
server enabled yes. When i click the ftp link it asks me for a password for admin, when entered an error 530 permission denied (user admin not allowed to login from lan to ftp). I guess this occurs because i am accesing ftp from my local LAN.
Is it possible to access the router and hence shared devices though ftp externally by clicking on the ftp link configured at the server address item?
on 05-03-2013 08:37 PM
I am trying to set up parental controls on my Netgear CG3100d-2. I wasn't given a manual with the modem that BigPond supplied. I have sent emails and have contacted your support number to give/send me instructions. I am told if I want to find out how to set this up then I need to pay for your Premium Support.
This is unreasonable as the modem was supplied by BigPond and no manual was supplied with it. All I am asking for is to be sent instructions and I'm quite happy to set it up myself. I have tried contacting Netgear but they said that this modem is supported by BigPond only.
on 06-03-2013 11:57 PM
Like Ron_K, I can't find where to post a new (related) question and like Kaysa, a manual might do the trick.
I have established my local cable wif-fi network and have my smart tv linked to the modem, but can't get through the modem to the web. The settings on the tv are correct (and confirmed) but either the host computer (which has no probems with the net) or the router aren't co-operating. Any tips?