- CrowdSupport
- >
- Broadband & Email
- >
- Modem & Hardware Assistance
- >
- New 4G Modem & Bigpond Technicolor TG587n v3
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 11-10-2011 08:49 AM
I'm there.
If I've helped in some way, a Kudos would be appreciated.
If I or ANYONE has provided a solution to your problem, please mark it as an accepted solution. This helps others who may come along after you.
Have you tried typing in the "How can we help you?", or "Search this forum" field, right at the top of every page of CrowdSupport? and pressing "Find Answers" You might find that your issue has been solved, or is already being discussed.
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 14-10-2011 06:09 PM
Regarding the "Bigpond Technicolor TG587n v3" alone:
(I don't know anything about any "4G Modem"; tell me if I should start my own thread.)
Impossible, as far as I can tell, to find 'support' for this particular "version".
No 'User Manual', or similar, available anywhere; no updates for drivers/firmware, as yet, either.
My only beef with this piece of equipment is the FAT32 formatting supported on USB HDD. I kinda thought FAT32 went out with the dinosaurs....
If, as seems to be suggested, support for NTFS formatted USB HDD might become available, then I would be most happy.
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 18-10-2011 03:20 PM
Hi Gareth
I've just been caught out with the TG587 not supporting the new 4G LTE device as well. I update my internet contract with Telstra a few weeks back and got the new 4G LTE device. I previously had my old 3G device setup with a wireless router and I wanted to keep everything the same. Since the 4G LTE device is so new and no other routers on the market support it, I went into a telstra shop today to find out if there is a Telstra router that is compatible with the new 4G LTE device and the gentlemen sold me the TG587 and assured me that I wouldn't have any problems. Anyway I'm just going to use my old 3G device in the TG587 until the new firmware is pushed out now......hopefully that is sooner rather than later......I'll be watching this thread with interest for you're update
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 18-10-2011 07:14 PM
Hi,
Just wondering how to edit the primary and secondary dns in the router, and if the option is locked, would it be ever unlocked?
Cheers.
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 29-10-2011 03:33 PM
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 07-12-2011 05:19 PM
are there any more updates on this?
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 11-12-2011 05:52 PM
HI MartinMc
is there any update on this ?
i am in need of a router to work with the 4G card ASAP, as was plesently supprised to find posts on various places saying this device would work ,
But seems that was all WRONG,.
Even at the Telstra shop today, we tried, and nope could not get it to work with the 4G device.
an update on when the new Firmware will be released would be VERY MUCH appreciated.
Thanks
Mark
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 02-01-2012 09:34 AM
Bumped for attention. Not so much worried about the 4G, but I'd really like NTFS support.
If I've helped in some way, a Kudos would be appreciated.
If I or ANYONE has provided a solution to your problem, please mark it as an accepted solution. This helps others who may come along after you.
Have you tried typing in the "How can we help you?", or "Search this forum" field, right at the top of every page of CrowdSupport? and pressing "Find Answers" You might find that your issue has been solved, or is already being discussed.
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 04-01-2012 11:33 AM
Apologies, first day back after taking some time off.
The firmware update didn't make the cut-off before the network change embargo that commenced before xmas (they restrict the changes being deployed over xmas/new year due to holiday season). The engineering team has the new firmware code, just waiting for the lifting of the embargo which is due to occur in the middle of this month so it can be scheduled for deployment. Frustrating that it didn't make it through before xmas I know but we will continue to chase it for you so that the new modems can get updated.
MartinMc
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 13-01-2012 09:37 PM
I welcome the introduction of NTFS support coming in the next firmware update. Any chance that Mac OS Extended might be added so Mac users can use time machine to backup?
MS
Re: New 4G Modem from Netcomm
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 17-01-2012 08:48 AM
Hi Fellas
For anyone who wants 4G speeds, with wifi, using the 4G usb modem, the new Netcomm router is in stock today in Telstra stores: $80.
http://www.netcomm.com.au/netcomm-products/4g/3gm2
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 24-01-2012 11:24 AM
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 24-01-2012 11:26 AM
Re: New 4G Modem & Bigpond Technicolo r TG587n v3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 01-02-2012 09:00 PM
Hi Everyone,
Any person trying to get there hands on the Technicolor TG587n V3 manual or user guild, bad luck I'm sorry to say, this company Technicolor will not supply any kind of manuals for the end user. I have twice Email this company asking them for a manual, Technicolor did not answer my Emails at all. Great Customer Service.
I have a Technicolor TG587n V3 with Bigpond, I wish to know the in's and out's of this device and settings, we the end user want this user manual. We all should be able to have this manual.
What do you think
