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Member
jwelling
Posts: 2
Registered: ‎25-03-2012
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Accepted Solution

Telstra Turbo NextG pre-paid moden and computer upgrade

My Telstra Turbo NextG pre-paid USB modem works fine on my Acer netbook Win7 Starter 32 bit but it is a bit slow.  I have upgraded my computer to a HP Pavillion Win7 Pro 64 bit but it refuses to recognise the modem when it is inserted into a USB slot.  The computer knows the modem is there but there is no attempt to self-install.  Is there any software I can download to overcome this ?

Community Founder (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011

Re: Telstra Turbo NextG pre-paid moden and computer upgrade

Can you download the latest connection manager from http://www.telstra.com.au/bigpond-internet/mobile-broadband/pre-paid-mobile-broadband/support-and-up...

 

Thanks!

 

B.

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Member
jwelling
Posts: 2
Registered: ‎25-03-2012

Re: Telstra Turbo NextG pre-paid moden and computer upgrade

Legend - that fixed it, thank you.
Community Founder (Retired)
Ben_F
Posts: 5,608
Registered: ‎14-07-2011
0 Kudos

Re: Telstra Turbo NextG pre-paid moden and computer upgrade

Your welcome :smileyvery-happy: thanks for marking the solution as well, hopefully it helps others who have the same question.

 

Kudos!

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