Frozen T hub.

[Craig-a-c]

I hope some one can help me out.

My T hub has frozen. I cannot open any icons at all or scroll the screen from side to side.
I have turned it off by holding the power button down and turning it back on 10mins later but it is still frozen.

Can any one help?

Cheers - Craig.

 

[Luvs_footie]

Hi

I have had exactly the same problem this week and my T-Hub is just a few weeks old.

I spoke to tecnical support about my issues and they are sending me a replacement. My hand piece still works ok but the screen is absolutely non functional.

Hope this helps

[Eden]

Am really unimpressed. 

We received our T-Hub at 3pm today and it was frozen and non-functional by 4pm.

Now we are waiting for a replacement which is apparently to arrive in a couple of days.  HOWEVER, going by the length of time we had to wait for a replacement T-Box a couple of months ago (also promised within a couple of days) we will have a useless machine sitting on our cupboard for another 4 weeks until the new one arrives.

Of course, I expect as with the T-Box, we will be needing to contact Telstra several times asking where the heck the replacement is followed by three months of arguing over a shamozzle with our billing account.

So pissed!

[Craig-a-c]

I will call them tomorrow and tell them whats going on.
I've only had mine for a couple of weeks also. 

[wholly]

Frozen RHUb that has rebooted 3 times this afternoon.

Using Internet Radio (2DayFM)

2 x  Rebboted back up

1 x  Rebooted to a constant loop (3/4 blue and stayed there till manual power off/on)

This is just annoying !!!!!!!

Next software update will address what issues and when ????!!!! (not just the xfer to Live ????)