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KimParker
Posts: 1
Registered: ‎02-10-2012
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THub 2 Won't turn on

Hey all, I was using Google Play on my THub2 earlier and it froze. I tried to get out of it using every method possible but none would work. I ended up turning it off, but now it won't turn back on. Any help would be appreciated. Thank you

Community Leader
Kalak
Posts: 2,217
Registered: ‎30-06-2011
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Re: THub 2 Won't turn on

I've had my tablet freeze a couple of times. I've just left it in the dock for a short while, then held the power button a while to get it to turn back on again after having to force it to turn off.

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Community Leader
Wanglese
Posts: 2,192
Registered: ‎01-07-2011
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Re: THub 2 Won't turn on

[ Edited ]

Haven't had it freeze yet, but I recall during the last upgrade (that initially failed), that if you held the power key for abnout 20 seconds, it switched off.

 

Try the same method to switch it on.

 

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Honoured Contributor
Lathania
Posts: 1,652
Registered: ‎27-04-2012
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Re: THub 2 Won't turn on

Is it possible to remove and re-insert the battery with T-Hub 2?

athania


 


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Community Leader
Kalak
Posts: 2,217
Registered: ‎30-06-2011
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Re: THub 2 Won't turn on

Unlike the T-Hub1 it's a sealed unit, so no way to remove the battery.

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Honoured Contributor
Lathania
Posts: 1,652
Registered: ‎27-04-2012
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Re: THub 2 Won't turn on

Probably for the best. So many issues with #1 with people not sliding the clips the right way and having it turn off whenever they move it because of a loose battery xD

athania


 


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Telstra Products & Services Team
nathan2602
Posts: 23
Registered: ‎02-10-2012
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Re: THub 2 Won't turn on

Hi Kim,

 

Try performing a hard reboot by holding the power button down on the top of the tablet for 10 seconds and wait for it to turn off.  Wait a good 15 seconds before turning the tablet back on. 

 

If you're still having issues post that send me a PM and I'll be happy to help out!

 

Thanks,

Nathan 

Occasional Visitor
djorr5
Posts: 1
Registered: ‎10-06-2014
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Re: THub 2 Won't turn on

Hi all,

 

I am having the same issue with my Thub2. The LED on top is on and is a purply colour. I have held down the power button on top of the unit and the LED does go off but when i try to turn it back on again the unit does not boot. The inidicator just comes on in its purple colour.

 

Another random question. If i can't get the tablet working does anyone know if i can use the base with an ipod? the connector is the same but i am wondering if the pin outs are the same.

Community Leader
Wanglese
Posts: 2,192
Registered: ‎01-07-2011

Re: THub 2 Won't turn on

G'day dj0rr5, and welcome to Crowdsupport.

 

Weird that you cannnot get it to come on. I'd be calling THub support, as you may have a bum screen.

 

As for the iPod?  I doubt it's the same pin-outs.  To be honest, If I had an iPod, I'd be prepared to try it out just for the heck of it.  But that's me.  I don't expect anyone else to risk their hard earned readies to try something like that.

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