Telstra Ideas

[#1]

Hi,

Our company has tentatively purchased our first Telstra Cloud services which for now we are using for evaluation and suitability testing, with the plan to potentally move some existing services into the cloud.

Any chance of a specific cloud services board on crowd support to help share the experience?

Would be nice to be able to discuss the current cloud services outage (details below) for example and its impact on customers?

From: Telstra Hosting Front of House

Sent: Monday, 2 July 2012 12:54 AM

Subject: Update on outage Incident on Utility Hosting environment **removed for privacy**

Dear Telstra Customer,

Telstra is working to resolve the outage that is impacting the Utility Hosting virtual server and network environment. There are some service impacts remaining to customer virtual machine services, access to virtual machines and network connectivity.

Telstra are currently working through the remaining individual customer services (virtual machines and network connectivity) and are resolving issues as they are encountered. Further investigation is required to restore these remaining services and some services may still require restoration on Monday the 2nd July.

Along with other details which would benefit everyone who is considering moving services into the Telstra cloud.

thx,

tripsten

[#2]

Thanks for your suggestion regarding the addition of a dedicated cloud services board, we are currently reviewing the Crowdsupport boards structure and will definitely look at taking this suggestion forward to better support our cloud services customers.

[#3]

Thanks for your suggestion