Problems viewing online bill

[itsnotme]

Can I post a screenshot?

[thedylan]

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itsnotme wrote:

Can I post a screenshot?

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Sure, go ahead, you just need to click the little tree icon in the editing bar, I've outlined it in a red box here:

-Dylan

[itsnotme]

[itsnotme]

That's how my account looks in Opera.

Sad huh? 

[Joe_Telstra]

Hi itsnotme,

This may shed some light as to why you're having this problem

Which internet browsers are supported by telstra.com?

Try other browsers that are listed and see how you go. Thanks.

[kimba2378]

hi there  itsnotme 

it depends what opera version that u are running on ur  pc/

bc i run opera11.60 or opera next 12.00 and never had any prblms wit telstra OLB(online billing)

 if u have to many prblms u mite want to dwnld fire fox  i hope that this will fix this prblm cheers

[liz_day]

My problem is that my bill is not there. Up until August, every bill there. Sept bill never there, just some jumbled up stuff that does not allow anyone, including Telstra to view the bill. I get them via email, nothing came, just vanished. Now thenOct bill is heading the same way...due, but cannot see anything?? Current calls yeat to be viewed in Nov cycle show about $20' and yet when I click on it, itbrings up  more than$500 worth of calls? My account is really screwed, have spent more than150 hours with 98 Telstra people....no answers, not interested, just say they will look into it...last I hear of them...what the f is going on...I do not want to get so as I suddenly get a bill for thousands. Tried changing to paper bill, but sent me August bill, which I received via email and paid back in late August. 

Is there anyone out there that can help, fix it, have a bit of a brain

[Ben_F]

If you are using Opera, please try using a browser such as Firefox or Google Chrome, both work better then Opera.

Liz, if your having issues with your bills not arriving, I'll see if I can get a Moderator to reach out to you to collect your details

[Steph]

Hi Liz_Day. 

I can see that you've raised your complaint with us on both Twitter and Facebook. 

My colleague Dan will continue to work with you regarding this matter to help you resolve this.