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Didi61
Level 1: Cadet


How will I know when I am on fixed broadband or the mobile backup connection?
You will be notified when your connection switches over to either network.

I set up my new Telstra Smart Modem according to manual, but the light is still Magenta (mobile bac ...

Teapot1
Level 2: Rookie

From yesterday I match replays have stopped playing on my computer still able to log on and my name comes up etc - 

Community Manager TommyR Community Manager
Community Manager

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We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

cat_herder
Level 1: Cadet

looking for standalone cable plans not bundles

Mango3
Level 1: Cadet

How do I cancel the automatic extra data that gets charged to us if the kids go over the data allowance?

Community Manager TommyR Community Manager
Community Manager

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  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

sirroachie
Level 2: Rookie
iOS

Thanks to Telstra, for the first time in a decade i've missed getting an iPhone on release day because of the crazy lack of info regarding Apple Watch. Firstly, here's Optus setting the standard - I can clearly see the cost for number sharing, as wel ...

purplegirl33
Level 1: Cadet

I am wondering why I am unable to access the sports channels from my sports and entertainment package from the my Foxtel app. All the channels are available on the tv but my son is unable to live stream anything from the app on the tv in his room. Al ...

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Pekmoore
Level 1: Cadet

The Telstra MyAccount site gives details of the data usage, but does not show anything for calls made to date in the current billing period. It should show that, as the Telstra 24x7 app should also.

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans      

Bushie99
Level 2: Rookie

I have just renewed my BYO contract and have found out in the fine print that family data sharing is no longer available.  Not happy Telstra what a backward step!

Kaylz86
Level 2: Rookie
iOS

When will the Apple Watch 4 be available to purchase on a hardware replacement option?

Community Manager TommyR Community Manager
Community Manager

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Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Goodbye Excess Data Charges

Hello New Plans.

Find out more