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pearo
Level 1: Cadet

This is my last step before TIO. Just over a month ago, we had a storm which took out the cables services in the area. After 2 weeks of intermittent outages, I decided to make a call. A ticket was raised on 2/4/2019 to no avail. After several calls a ...

Community Manager Emmasis Community Manager
Community Manager

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This Easter you can save $240 on selected handsets. Check out our offers.  

ozpierre
Level 1: Cadet

HiI currently have Telstra cable which gives me 100mbps with unlimited data.If I migrate to NBN I get 40mbps (maybe) with unlimited data at 50% higher cost.I can't even find a 100mbps plan on the Telstra website!So I have some obvious questions:1. Wh ...

hvddrift
Level 1: Cadet

There is a big disjunct between the Sales team and the Technical team. I signed up for a Cable Broadband connection and there has been nothing but lip service given to me. I understand that Telstra needs to cut costs and have OS service agents take c ...

Community Manager ashliem Community Manager
Community Manager

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We’ve put together an in-depth FAQ to answer all your questions about the new Telstra Plus program.  

when does my contract finish and what is the current termination payment?

gale
Level 1: Cadet

Hi my homecorded phone is not receiving calls. There is dial tone and I can make calls. I am not connected to NBN.

Community Manager ashliem Community Manager
Community Manager

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We’re excited to introduce you to Telstra Plus, our new rewards program for our customers.    

Davidcolang
Level 2: Rookie

Seriously the treatment i have just received from telstra mobile sales Via phone not online or Telstra Shop..... What a mistake to pre order my Galaxy S 10 so called pre order via phone sales. I first pre sided online prior however I had a bill owing ...

Community Manager ashliem Community Manager
Community Manager

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Check out our March highlights and top contributors!  

Lacan
Level 1: Cadet

Hi,
I have been charged for a live pass even though I have cancelled my subscription and linked my Telstra ID. Double checking my account, I have no subscriptions current. Checking my in-app purchases, I have no ongoing subscriptions. Can someone expl ...

ShaunoMc
Level 1: Cadet

AFL

I go to watch a replay of an AFL game on the AFL live app, but it only replays the first quarter. How do I watch the whole game?

Community Manager ashliem Community Manager
Community Manager

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We’re excited to announce the launch of the new iPad Air, available for pre-order online now!  

Goodbye Excess Data Charges

Hello New Plans.

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