CrowdSupport®

Is there a way we can confirm if Telstra is blocking unsolicited port 80 traffic? Currently port 443 is working but no matter what we do, we cannot get port 80 to be received from an unsolicited external source (ie for a web server on the client side ...

I have an existing Telstra plan with a micro sim, and I got a new phone that now needs a nano sim. The guy in the Telstra shop couldn't change the sim in-store because of the type of plan I'm on, but he gave me a nano sim and said I had to call 13 22 ...

If you’re eligible for bonus Telstra TV Box Office credit, here’s how to redeem.

 Require to monitor LH1000 total data Rx/Tx.The diagnostics > network statistics page provides data information.Have not been able to find the meaning for all the interface acronyms therefore do not know the interface purpose; the exception is eth0 t ...

If you’re noticing your Telstra TV Enhanced Remote dropping out of its Wi-Fi, try these troubleshooting options.  

We’ve made it easy to access the Rewards Store straight from the Telstra 24x7 App on your mobile - here’s how.  

hi there,I'm in the process of building a new home with one of the big volume builders.  They are offering a Home Network Package that is supposedly needed to get the house prepared for NBN connection, but I feel their package is overpriced for what ...

How do I disable Touch ID ??  

We’re introducing plans that give you greater control over your Telstra services, as well as announcing our 5G network access trial.  

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

Difference between Juniper Networks SRX3400-S-AS-3 Services Gateways and Juniper Networks SRX3400-S-AS-1 Services Gateways?

The LG G8S ThinQ is here, with an impressive 6.21” Full HD+ OLED display, Triple Rear camera, and front facing 3D camera to take artistic selfies.      

I am having constant "Video Error" notifications from the AFL app when trying to watch video on my devices when connected to Wifi (via Telstra on FTTP NBN). Have tested app works from Mobile connection. All other AFL app functionality works. What cou ...

Telstra sent me a new modem. It is a “Smart” modem gen 2. My La Crosse v40 pro weather station refuses to connect to it. It used to work on my old modem just fine, but now everything in my house runs through my new modem except for my weather station ...

All your Telstra Plus questions answered.