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AM13
Level 1: Cadet

Hi there  Do I have to stop or cancel  my Foxtel TV subscription first,  or can Telstra move me to NBN and take over Foxtel TV service? Ready to go now Thanks 

pjcinoznow
Level 2: Rookie

Folks, I am on an NBN connection and use the Technicolor Gateway Max TG799vac. The IP addresses for its local network are of the form 10.0.0.x. It has a guest network option that I enabled. That creates a separate subnet whose IP addresses are of the ...

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

The-Tastiger
Level 3: Gumshoe

Just wondering if anyone else is experiencing my issues with connected WiFi devices, it is very annoying, I will watch something over WiFi on my TVs or Video recorder, Plex for example or Foxtel, Telstra TV device, when finished I turn them off.

The p ...

AA555
Level 1: Cadet

we are moving overseas and currently have a home phone line... what are our options if we want to retain the number (will not be assigned to an address anymore) and have it redirected to a local number? so the number will still be ours but no physica ...

Community Manager TommyR Community Manager
Community Manager

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We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Winovino
Level 1: Cadet

I am 3 months into a new 24 month contract. I have not requested any change to contract or services but have this casual fee of $120 on my bill. Live chat is not responding and can't get a phone call through. This is on my home broadband and no telst ...

peterwelly1
Level 1: Cadet

Hello, my Sony Tablet only shows Android 6.1 as the latest version. Is this correct? Is there any plan for further update.

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans      

Ajaay
Level 1: Cadet

Hi, I need to disable Voice2Text, Message2Text, Message bank and all such services. I just need that if I don't pick up the call OR I disconnect the call, there is no further notification after that including text message or voice mail or message ban ...

learoy
Level 1: Cadet

Finally I have received My Offer for the 24 months subscription to Foxtel Now.I get as far as clicking on the sign up and redeem button.It flashes to a screen to create my Foxtel now account and then it loops straight back to the Sign up and redeem b ...

Community Manager TommyR Community Manager
Community Manager

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  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Jasrule
Level 1: Cadet

I had an over 14 hour NBN Outage will I be awarded a refund at all for the Movie purchased 30 mins before this occurred?

LEM3
Level 1: Cadet

Absolute joke!!!
I’ve been asking to go on post paid, for home phone, internet and mobile, as I’ve spent over $2000 on data for the past 3mnths. The family down the street use the same product, yet have unlimited data for a fixed cost of $69/month.
You ...

Community Manager TommyR Community Manager
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Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Goodbye Excess Data Charges

Hello New Plans.

Find out more