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pally2
Level 1: Cadet

Hi I am having trouble trying to ring my mobile no on my house phone. I can ring other numbers except for mine. I live in a caravan park and I have just had a awful time dealing with telstra to get my nbn connected can someone offer me ideas. Thank y ...

Jimmy851
Level 2: Rookie

Hi, I couldn't watch the Melbourne V's Saints game I received an error message?Also, the last few weeks during every games theres a log of lag and it happens every few minutes, very frustrating?

Community Manager ashliem Community Manager
Community Manager

samsung-10-5G-upgrade-offer-takeover-banner-mobile-v2.jpg

Customers who purchased a Samsung S10+ on an eligible Telstra 24-month plan can now upgrade to the Samsung S10 5G at no cost on their existing plan via the offer redemption process.  

Nbngrrrrr
Level 2: Rookie

What is going on with Telstra nbn? All we’ve had all day long is drop outs. This has been like this all weekend and happens often. It’s so frustrating! I check for outages and there is never an outage.

We don’t use a Telstra supplied modem. They under ...

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

Community Manager TimBartel Community Manager
Community Manager
Joe111
Level 1: Cadet

Nbn is a absolute joke! I pay good money for absolute sht! It’s unbelievable how Telstra just scams us in plain sight. I ran a speed test and got 12mbps!!!! Its that awful that you cant smoothly play a ps4 game online!!

foolish_me
Level 1: Cadet

Warning to any current or prospective customers of Telstra broadband plans (NBN in my case); I was offered a $79 bundle (Telstra TV included) with minimum speed of 40 mbps ( the normal deal for this standard package is min 20mbps -hence the appeal in ...

Community Manager ashliem Community Manager
Community Manager

lg-g7-dual-display-takeover-banner-mobile.jpg

We’re excited to announce the launch of the new LG V50 ThinQ, LG’s first 5G device.  

michaelje
Level 1: Cadet

As per https://crowdsupport.telstra.com.au/t5/Telstra-Blackspots/ct-p/Telstra_Blackspots?searchQuery=Unnamed%20Road,%20Baw%20Baw%20VIC%203833,%20Australia&ti=TR:TR:Mar16:mobile-blackspot:coverage-networks:search-bar, Walhalla coverage should be comin ...

JoanneKenny
Level 1: Cadet

Is there anyway I can limit my YouTube cause I just want to rent a movie?

Community Manager ashliem Community Manager
Community Manager

oppo-reno-5G-soundsport-takeover-banner-mobile.jpg

We’re excited to introduce the OPPO Reno 5G, available now on the Telstra network.    

The_Dray
Level 1: Cadet

I have been working on Barrow Island for a few swings now and I have noticed nothing but slow speeds and dropping out connections. We can see how many people are on the island at one time and the numbers are low compared to the up and coming work in ...

TessaB
Level 1: Cadet

Hi. I’m going overseas for 7 weeks and want to put my Telstra account on hold. I have a bundle home phone, internet and Foxtel.

Community Manager ashliem Community Manager
Community Manager

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