Hi There Got an urgent problem. I am currently travelling overseas, didn't check SMS regularly. I just found out my telstra prepaid number was no longer active since last 22 Nov. I have tried to recharge it but failed. I called customer service team ...
My Mobile number was used for identity and financial theft after it was illegally ported from me, I was told by Telstra that my number has just disappeared, not happy, I've had the same number since mid 90's, now Telstra has let the person who stole ...
As a Telstra customer, the variety of options and online tools you have available to you make it easy to manage and pay your bills. But there’s no easier way than with Direct Debit.
How do I have my complaints I submitted to Telstra via the online form escalated. This is of a very serious matter which have had admissions of guilt from a supervisor. My issue also has not been resolved leading to financial loss.
I shut my account down in November before returning to the UK. I have since been sent several bills for amounts I do not owe. These have been passed over to The Probe Group, who have been harassing me for payment. I have tried speaking with the live ...
If you’re a Telstra business customer you have access to personalised support regardless of the size of your business, or the amount you spend on Telstra business services each month.
We have just discovered our 20 year old Autistic child has been receiving distressing prank calls from 2 work employees. It has taken nearly 5 months for our child to finally tell us (we knew something was upsetting our child) The workplace was made ...
No delivery updates on Prepaid card purchased... has been almost a month... no delivery dates... I have other telstra SIM can that be activated to use for this plan? why should I wait for online delivery of a SIM card so long?
I'm about to travel to Europe for five weeks and because of the rate Telstra charges for a Day Pass, intend purchasing an o/s sim on arrival. I'm happy to pay the Vodafone rate, but not double that. My question is, if I divert my current Telstra mobi ...
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I am extremely frustrated. I recently went on a trip to Japan with my family. Whilst there I turned on the add-on international day pass for me and my wife. After returning home, I have tried multiple times to turn it off and it failed. Via the web ...
