I just changed phones and now I'm unable to log back into the Telstra TV app with my Telstra ID. Same for BigPond movies. I have reset my Telstra ID password and still nothing.
Some websites won’t load such as my.gov and Stan but Netflix will onwifi. I turn wifi off and they load. In the Melton area in Victoria since yesterday.
Hi My line speed hovers around 1.8Mbps. I contacted Telstra and they have advised these speeds are due to congestion. As a work around until the NBN is rolled out to my area they have supplied me with a Telstra Smart Modem. I was advised that when my ...
Hi Anybody from Telstra care to find out what is going on. Each time I do the diagnosis, it just adds 1 more day to when the problem will be solved: Location: MELBOURNE State: VIC Service: Cable Description: Customers may experience difficulties usin ...
I've been a loyal Telstra prepaid customer for 15+ years and less than a month after making the switch to a Telstra plan I get hit with bogus AirG charges to my account, NOT IMPRESSED Telstra. Just thought I'd post this to let everyone know it's lat ...
I am very disappointed with Telstra as a long term customer who I have supported over the years as " a good service provider" Unfortunately my recent dealings with Telstra has changed my view!
I bought a Samsung Galaxy Watch last week (a supported Tel ...
help with 3G - 4G coverage, Looking for a solution, currently in a remote location of Western Australia, have multiple employees, we currently get 3G and 4G coverage, sometime anywhere from 1bar to 5 bar signal strength, wanting to know if it is poss ...
I've been searching for a solution to block unwanted numbers and have tried to follow the advice below.I've logged in to my account and get as far as "Add-ons' , click on the hyperlink (there is no manage button) and it just takes me to the 'how to ...
I was late paying a bill. Service was slowed and can't make calls. Why does it take Telstra 4 hours to put it back to normal after talking it through with them and making payment on the spot. Is it a further punishment or are their systems really tha ...
As part of a new nbn service we were given an offer of 24 month Foxtel go subscription. Using the Telstra 24/7 app, I select offers and create an account, when trying to log in to Foxtel go on the Telstra tv, error reading of unknown user name and or ...
