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Level 1: Cadet

I just changed my data from 5g to 8g which I thought would happen from my next billing period commencing on 25th (3hrs time) and it has added on immediately. Costing me $55 and no time to use it.

Level 1: Cadet

Hi there,   I wanted to see what the livepass was all about and watch it on my TV. So I purchased it through google play as it said there is a one week free trial. I couldn't watch on TV which it didn't say anything about and then when I went to unsu ...

Level 2: Rookie

Due to the home design and location of exterior box, I have a difficult install and basically can only have the interior box installed in one location!
It would require drilling of holes and running of approx 14 metres of conduit to the closest power ...

Level 1: Cadet

why get a contract phone with Telstra if they refuse to update the os
Surely they should have said that they won't do updates when I got it
I'll get off contract phones from now on.

Level 1: Cadet

Good morning,
Yesterday I purchased a netball live app subscription, but every time I attempt to access the replay matches, I cannot view them.
An error message comes up saying that the video is temporarily unavailable.
I’ve tried this on wi-fi and mobi ...

Moderator Deanna

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Level 1: Cadet

I purchased a Pre-Paid Telstra 4GX Wi-Fi Modem on Thursday. It took 2 hours to get it activated which was frustrating. As it only came with 5gb of data we have been turning it off when not needed. Today I checked usage history. Dates & time of usage ...

Level 1: Cadet

Does anyone know when Samsung/Telstra will be releasing software updates to fix Bluetooth issues

Level 1: Cadet

We are with Telstra (one desktop and a small tablet wi fi modem recently given by Telstra) and have been getting frequent dropouts, sometimes 3 or 4 every 30 mins mostly in the afternoon and evening but have also been in the morning. Have also read a ...

Level 2: Rookie

I am not a Telstra customer so have purchased an annual pass. I have been charged the $99.99 and it tells me my annual subscription is current, but I can’t access it. If I try to restore purchase, it just gives me a “restore error”. I am logged into ...