All I need is to talk to a human consultant. I've tried saying everything and just get a text message link everytime.Its not good enough telstra.We all have personal issues and your duty of care as a caring company is to allow us to be able to talk t ...
I am using Telstra cable in internet at the moment. I am about to switch to NBN HFC. Can anyone tell me whether a NBN technician needs to come to my home to do the install, since I have all the wiring in place already ?
Hi EveryoneTrying to organise moving all my telstra services (NBN, foxtel) to a new address. Call Telstra on the phone to be told that due to COVID they are only taking calls about emergencies, so that way is out. (I'm sure I could talk to someone if ...
Can Telstra take money without my consent? I have a direct debit set up and the card expire date needed to be changed and when I did this I checked to make sure everything was ok and was told my plan would start up again in two weeks only for them to ...
So I’m trying to log into rewards store. It keeps telling me “something went wrong”.. try to use the chat feature and it’s deactivated due to covid. Is this happening to anyone else?
I am sick of buffering problems. I have FTTN, NBN, landline phone, Telstra modem/router, connects to one pc and smart tv. The internet speed test on our tv comes in at 1.7mbps but I need at least 3mbps for downloading and streaming. I have read that ...
The last two weeks I have been getting frequent drop outs and ping times varying from 20Ms to over 1 second. In the last 24 hours there have been 30 dropouts ranging from a few seconds to a few minutes. Indicator light always stays green but getting ...
