my Telstra Smart Modem g2 showed blue light, and I received email which sent from Telstra let me switch back to fixed network, and i was followed each steps, reset my modem but still not working. Please help me ASAP.
I believe my online application of NBN is successful with an order reference number starting with "NA" given on screen at the end of process. It said I will receive an order confirmation email shortly but nothing happened. Tried to contact Telstra cu ...
NBN FTTC is available to my address, BUT there is no conduit or cable to the rear unit - to install conduit for NBN connection would be very expensive due to distance, concrete driveway and congested water, gas, electricity services in unknown locati ...
Hi all - I need help pretty desperately! I am trying to connect my new Arlo SmartHub however for the life of me I cannot figure out how to set up the port forwarding. I have created a static IP for the SmartHub (model number VMB5000) and according to ...
I received an apple watch for my birthday 3 weeks ago. The only reason I asked for one was so that I could use Telstra One Number and not have to take my phone with me when I exercised or went walking. I would be able to use my watch in case of an ...
My Telstra Id is linked to my mothers phone account (that I am authorised on). I now have a seperate Telstra account, how do I change the services linked to my Telstra ID? (mothers account also has a Telstra ID)
Sorry but this will be a long posting. 21 days ago I switched from myTelstra 8Mbs ADSL service to a FTTN 50Mbs Telstra NBN (with their 0F5B17 Smart modem) service but unfortunately in those 21 days I have only experienced about 50Mbs for about three ...
Hi,My sent items (on iPhone) decided not to work today. That is, the sent items folder was missing on my iPhone, and when reviewing sent items folder via Telstra Mail - all sent items from 2018 - 2020 are also missing (like a syncing issue). Any ideas ...
I currently have a wireless NBN service with a voip house phone. My phone number is attached to the NBN service. I am demolishing my house/rebuilding and want to keep the house phone number for use later but rental house is on a different exchange. W ...
OK so I have Outlook as part of my Office 365 subscription and want to add my bigpond.net.au email account to outlook. I went through all the steps to add account entered IMAP settings and passwords and got the following message: "Something went wro ...
Your response to complaints is non-existent.I placed an order for a Google Nest on 12 Dec 2020 and had points and $45 deducted from my credit card. I have made several complaints including in person at your Airport West store and have had no solution ...
Received a text message in December advising a satchel had been sent, to allow me to return my phone. No satchel arrived. Received a text this morning to say as I hadn't returned the phone within 14 days Telstra now take that as meaning I've purchase ...
the email goes on to say We’ve hit a snag with your payment There’s been a problem processing your Binge subscription payment via Pay with Telstra. When this happens, it means that payment method is no longer available to you for this subscription. H ...
I have the iPhone 12 and the App is not working. This is the message I Receive when I try to log in. I have been told that the app may not be compatible with the new IOS. Anyone else having this problem and does anyone have any idea when it will be f ...
App won’t load certain parts eg; pay now or manage direct debit says to click refresh then spends forever refreshing only to pop up a message that says “sorry somethings gone wrong try again later, apps been deleted and reinstalled, still does it
My Telstra TV updated itself on 15 Jan 2021 and since then the Home screen shows "Sorry, this feature could not be loaded"The TV guide is also very slow to load any information.I have checked for new updates and restarted the box many, many times.My ...
I installed a Telstra 5g home modem a few days ago and have been getting speeds in the 300-450Mbps range.However over the last couple of days I've got SMS messages from Telstra saying they've detected the modem has moved outside my home area - it has ...
Your new window to the world. With a slim design, a vibrant entertainment system, and amazing performance, the new Galaxy Tab A7 is a stylish new companion for your life.
Moved to Telstra in hopes of better service than TPG. Right off the bat a frustrating experience because the app seems incapable of retaining current, ongoing messages to support. The website really shoves the app down your throat in order to chat w ...
Not sure where this should go so let me know if there is a better place.
I manage an external email server. Emails from domains on this server are being directly placed in Junk folders when received, this seems to only be for @bigpond.com addresses a ...
Due to a limitation across the iPhone 12 family, you won't be able to use 5G if you have Dual SIM enabled. This issue isn't unique to Telstra. To access 5G, you'll need to disable your secondary mobile service.
Can anybody please tell me why when I want to update my direct debit details I get 404 - Page not found?I have tried calling Telstra by phone to which, after going through the multiple options, I get hung up on. I have tried using the useless chat fu ...
Game Optimiser is our new gaming add-on that gives you the power to prioritise internet traffic in your home network, choose servers, help curb lag spikes and more.
Hi, I have a second line on my iPhone, an eSIM, and I want to transfer it to my new iPhone. The Telstra help site says: Can I move my eSIM profile to new device?Yes, all pre-paid and postpaid services can be moved to a new device using the 'Transfer ...
