Since Wednesday I have had no internet . Troubleshooting tells me that there is a cable outage in my street . It's been 4 days now . When can I hope to have my service restored ?
When daylight savings kicked in about two weeks ago my NBN performance has dropped from the usual 45Mbps average to a pitiful and absolutely useless 40kbps. I live in outer suburban Sydney in Mount Annan and my NBN service is FTTN and have had no is ...
Don’t Pre-Order the new iphone XRThe plans cost more or the same price as the more expensive and more featured iphone XS. The iPhone XS cost exactly $400.00 more then the equivalent version iPhone XR with the same capacity 128GB and 256GB, yet telstr ...
hi I ported across from Lebara mobile on the 10th of October and ever since then there a landline numbers that cannot get through to me and get an error message saying "the number you have called is not connected please check the number and try again ...
The connection between Darwin and Adelaide has had latency doubled in a few hours. Tests with different machines, different routers haven't changed the issue at all.
This is the pathping from Darwin to the DNS Server - 61.9.226.33 in Adelaide. Tracing ...
I have recently been activated for NBN FTTN. I have a Telstra supplied Smart Modem. When I plugged it in it went straight to the backup 4G connection. The link light never came on. I have restarted it several times, include hard restart, same res ...
dear telstra/crowd support i am desperate - i have been transferred from live chat to phone and between various people and none would help. i ordered a mobile prepaid broadband device 3 days ago, and this has been delivered according to Star Track tr ...
