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Level 1: Cadet

It's been a little over two weeks since the Xperia XZ2 was released in Australia. Is there any word on when it will be available through Telstra? Obviously we know it's coming but is there at least a window on when it will be available? It's pretty i ...

Level 1: Cadet

Just received a self install kit for Telstra cable but require a splitter as all cable points already have foxtel installed. Called support and was told that as the foxtel isn't through Telstra I would have to call Foxtel which makes no sense. Why wo ...

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

I have had $59.17 taken from my bank account - the transaction details have a load of numbers in front of it and says PCtelstra? Any ideas please ?

Level 2: Rookie

Having trouble getting my Samsung S7 and S8+ to connect to my new NBN Smart Modem any one got any answersPLEASE.............

Community Manager TommyR Community Manager
Community Manager


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 1: Cadet

I am subscribed. But whenever I click to watch a replay, it brings me to the restore subscription page.

This happened to me a couple of times and I’ve paying for something that I can’t watch!

Level 1: Cadet

Hey there,I have been without home phone for some time (weeks) here. A tech visited my home while I was away (wife home) and installed a new modem. Botched the job, connected my new Telstra modem to my old belkin which has no power supply. He also se ...

Community Manager TommyR Community Manager
Community Manager


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Level 1: Cadet

Hi,I'm just wondering if there is any ballpark eta for the Android 8.1 update for Telstra supplied Samsung S9+ phones?The VPN Bug in 8.0 that prevents the reliable use of L2TP VPN's is very painful as I cant use this new phone to VPN into work or hom ...

Moderator Deanna

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Community Manager TommyR Community Manager
Community Manager


We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.

I need to block Fornite - I have the IP addresses of epic games, playstation etc that I want to block so the kids cannot play this in the house (on any device). How do I do this? Desperate mother.

Level 1: Cadet

I was wondering if the Telstra Slim touch 12950 is only usable on the Telstra Network or can it be used on other networks like Optus? Thank you 

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans