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Level 1: Cadet

Telstra unable to solve Mobile Phone issues on Telstra Supplied Mobile Handsets. I am no longer sure if Telstra is able to solve issues related to telecommunications, as the technology now being used may be above and beyond its capabilities as a serv ...

Level 2: Rookie

I have 2 ip cameras connected wifi. They have worked for years no problems. In last couple of weeks they lose there wifi connection. I turn power off to smart modem and on and cameras work again but for only about 12 hours the stop. Both cameras are ...

Community Manager TimBartel Community Manager
Community Manager


As a Telstra customer, the variety of options and online tools you have available to you make it easy to manage and pay your bills. But there’s no easier way than with Direct Debit.

Community Manager ashliem Community Manager
Community Manager


We will be switching off 3G in mid-2024. Find out more. 

Level 1: Cadet

How do I check my internet usage on my laptop. I am on nbn. I do not have a mobile phone 

Level 3: Gumshoe

Posting this experience in case others also have issues.  Purchased a new iPhone 11 and after migrating the backup from iPhone 7 plus (via wifi) the wifi would stop as soon as I walked away from the where the router was located.  I then went on a man ...

Community Manager ashliem Community Manager
Community Manager

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We're very excited to officially announce the Brains Trust for 2020!  

Level 1: Cadet

So all of the fast 5 replays have disappeared. The app crashes constantly, i tried to find the international games list, not match, list and instead it just kept playing a random ssn game match. It might be time to hire new app people cause the guys ...

Level 1: Cadet

I'm an all  fan and I find it a tad annoying that Telstra hasn't approached Apple directly for integration! They have with Google & Amazon. Sure it's costly for Telstra to pay Apple for whatever legalities over integration partnerships, but why not ...

Community Manager TimBartel Community Manager
Community Manager
Level 1: Cadet

Hi All. I have held off but have bitten the bullet and NBN is getting connected on28th. I already have my white modem and Telstra black box..from my existing cable..and home phone. I would like to hear of your experience with NBN. I live in inner cit ...

Level 1: Cadet

HI, can you please help? For a number of weeks now I have not been receiving some emails, it has taken me sometime to figure out that they are in Webmail (I usually don't check webmail) but I am not getting them in Outlook 2010. The emails are from p ...

Community Manager EmeLou Community Manager
Community Manager


Telstra’s Gift Shop! For the latest and greatest, cool gift ideas.  

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
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