People like you. Questions like yours.
397,594 Members
368,188 Posts
9,823 Solutions
Logged in Members (1,608)View
Logged in Members (0)
Level 1: Cadet

Hi there,

I have a Nokia 8 (TA-1012), which I bought at Harvey Norman (so not parallel imported).

VoLTE does not work on my phone. The 'Enhanced 4G LTE Mode' toggle does not exist in my settings. The *#*#4636#*#* test menu shows the IMS status is 'IMS ...

Level 2: Rookie

Dear CrowdSupport members.I had a problem with my e-mail last night.I rang Telstra and the operator stated she could not fix my problem and I needed Platinum support .The Platinum support however comes at a cost off $10 per month.What has happened to ...

Community Manager TommyR Community Manager
Community Manager

Google Home Revisted 600x400px.jpg

Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 2: Rookie

Hello there, Am cancelling my telstra account due to their bad service and have already ported over my Post paid number. i also have a prepaid and am trying to cancel this and get back the amount which i have been recharging but not using just to kee ...

Level 1: Cadet

I can’t work! My site is blocked, my customers can’t get onto my site to buy from me... everyday it’s down is costing me money...

My site is-

It works at my sisters house (she’s with Optus) and works on my mobile (Optus also)


Community Manager TommyR Community Manager
Community Manager


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 1: Cadet

We have NBN FTTN and works quite well (apart from network interruptions).  Changed over to the new Telstra Smart Modem DJ0230 but have lost our phone connection. "Phone" light won't light on new modem:-(  Works fine when old modern put back into serv ...

Level 1: Cadet

I want to get out of my mobile plan but want to keep my phone number.

Community Manager TommyR Community Manager
Community Manager


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Level 1: Cadet

I have just connected a Nighthawk M1 to my desk top computer which is tethered. Do you need to turn off Nighthawk when finished using computer ?

Level 1: Cadet

I am currently building a granny flat on my daughters 10 acres at Jimboomba and i would like me own internet connection. The property has two road frontages, but my access has no number. I have rang Telstra 4 times and continually get overseas operat ...

Community Manager TommyR Community Manager
Community Manager


We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.

Level 3: Gumshoe

Hi all, would appreciate any info on any VPN providers that are compatible with the Frontier. I found a few sites with Lifetime access (500 months) for ridiculously low prices from $9.99 being a 95% discount( US ? ) I am in NSW and some VPN's have se ...

Community Manager Emmasis Community Manager
Community Manager

iStock-845915006 - 600x400.jpg

Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans