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Level 1: Cadet

Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t  find any help online! Thoughts?

Level 1: Cadet

I reported my landline phone out 8AM on 10 January 2019. Never heard anything for almost a week so went into town on 15 Jan and rang Telstra. After long waits, being shuffled between people, and denial of any record of my report they finally found it ...

Community Manager Emmasis Community Manager
Community Manager


Introducing a new Family and Friends offer with our popular lease plans added with the Samsung Galaxy S9 64GB!        

Level 1: Cadet

Level 2: Rookie

How can connect my DVR to the internet to see my cameras in android phone,I think that is the router not let me, my is telstra gateway frontier ,thanks.


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Moderator Luna23

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Level 1: Cadet

Received the following email and just wanting to confirm if its genuine. From: "Telstra Customer Service Team" <> Date: 18 January 2019 at 3:07:25 PM AEDT Subject: Your broadband might be interrupted

Support Team TommyR
Support Team

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

Why can't I watch the netball Live on the app. There is no option to watch the game until they're finished?

Level 2: Rookie

 I have an issue with Kayo sports through my T Box (first gen not the new one). Within a few minutes of starting a stream, the audio is ahead of the video. Makes it unwatchable as you'll hear the commentators etc talking about something that hasn't h ...


  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Level 1: Cadet

I've got in touch to change my PPP password and all I ever get given is instructions to change my account password. That's fine, I can change the account password all day but my modem PPP password remains the original every time. 

Why is my modem to I ...

Level 10: Junior Detective

I have been using a Telstra Smart Antenna purchased in 2012 very successfully until this morning.  Previously I was unable to use mobile phone indoors.Coverage Unit is now showing a pulsating red light only and not the green signal strength as it sho ...

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