I can't find a copy of my mobile plan. Trying to find which countries I have free international calls to. Also, if not free, then what rate do I pay for different countries.
Phone is updated to the latest firmware T86_M03 When someone calls, more often than not, the phone will flash and not actually ring.All settings to do with sound are turned on and phone is not in silent more or 'do not disturb'. I have tried the 'rin ...
I have always been able to just add any purchase or rentals to my account. And today it' asking to link a new payment method. Searched where to do this with no luck. Anyone have any suggestions? Noticed on the forums that others have posted as far ...
I have the following setup devices>Gen 2 booster (x2)> Gen 2 Modem>NBN(Boosters are both connected Wi-Fi to modem, not daisy chained) my booster units spend most of their time on blue light and I don’t have any problems. However at what app ...
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Hi,i want to upgrade my iq2, to iq5. Call Telstra and they told me that i would have to wait for an email advising me it can be upgraded - so ok no problem. I was going past a Telstra shop and dropped in, they gave me a number to call, it turns out ...
Not sure what board I should be on but does anyone know how to check International Roaming Data Pack usage, without having access to the physical device? My wife (a non-native English speaker and a technophobe) is using a mobile phone on my account a ...
I have a new Smart Modem Gen 2 DJA0231TLS, which I have successfully set up and is working perfectly. I did change the supplied wifi network name and password to the old one and everything works.When I try to set up the Telstra Smart wifi Booster Gen ...
Hi, I just signed up to the one month free trial of Foxtel Now and watched it for about 20 minutes. When I went to log in again about half hour later it wouldn’t allow me toand said “this device has already had a free trial”. The subscription shows o ...
Hi! I'm moving overseas indefinitely but would like (for the time being at least) to retain my old post-paid number and a more recent pay upfront number so that I can use these again when I return. I would also like to inform callers and SMS senders ...
Is anyone having issues transferring eSIMs to new phones?Gold Member Support have been completely useless in the 4 days since contacting them via Telstra app.The thread has gone like this: Wed 29th Sept 1. Message to support regarding issue associate ...
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Hi, if you do a search on these forums for "robot voice" or "robotic voice", people on a Pixel 3A have complained that calls turn into a high pitched robotic voice. Well I have this problem too, with an iPhone 12 Pro Max, and honestly, it's very annoy ...
My Telstra TV 4700TL is displaying DST for QLD when QLD does not observe DST. I’ve tried to reset my Telstra box and restarted but no change I cannot manually change the time only the time zone
I have been trying to set up a DDNS on my LH1000 modem but it keeps giving me an error. I have been over all the setting but to no avail as it keeps giving me an error so as last resort I will try Crowdsupport for an answer. I have pinged the domain ...
I've recently switched to Telstra. I also recently encountered a problem where I can not hear other peoples voicemail greeting. When I call them, the phone goes silent (presumably playing their greeting) before I hear the beep.
Have tried pairing to my new Gen 2 modem and no luck (DETA light switches). Have turned off the band steering and it seems no devices can find the 2.4 GHz network (Lifx bulbs and a smart power adaptor cannot find it as well). Did the online support w ...
Hi, I have 2 Telstra Smart modems (Arcadyan LH1000) connected to the single port on the NBN NTD, but only want to use the VOIP phone in one of these modems. The second one tries to connect and drops out the phone connection on the first modem. Is the ...
Has anyone in the history of telephone communications ever been able to ring an actual Telstra store successfully??? I have tried about a dozen times in the last couple weeks with no success.I was chasing a low stock handset. I would ring the store n ...
I have a Platinum Plus Foxtel package which includes Netflix. Separately, I have been a Netflix customer since April 2015. I believe I have been paying twice for Netflix … Should I cancel my separate Netflix subscription? If I do that, will I still g ...
