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Frankylane
Level 1: Cadet

do you have 10s phone protectors and how much?

Betty28
Level 1: Cadet

I’ve recently moved back to UK and I need to cancel my Telstra account. I’ve tried calling 13 22 00 but my phone won’t connect to the number. Can you please advise on my next step
Thanks

Community Manager ashliem Community Manager
Community Manager

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All your Telstra Plus questions answered.  

Sliverin2
Level 1: Cadet

OK, so for the last few months my peak hour speeds drop to unusable speeds. I then go through the whole process with telstra support to see if they can help but all they ever ask is to turn off the modem and turn back on. Technicians have been to the ...

Community Manager ashliem Community Manager
Community Manager

DaVinci-Lite-crowdsupport-tile-and-mobile.jpg

We’re introducing plans that give you greater control over your Telstra services, as well as announcing our 5G network access trial.  

beautygeek81
Level 1: Cadet

Tonight I was chatting with someone named 'Christian Jake' who I assumed was helping me with an enquiry into my recent upgrade, and mobile data plan. 2 days before the new plans were released. Next thing I know - without warning, my phone rings and s ...

Mura2Sun
Level 1: Cadet

I tried to log in to our webmail account, we really don't use it much as I became adverse to email addresses tied to ISP's many years ago. I checked out to try and work out why I couldn't get past the login page and I have no idea as to what username ...

Community Manager ashliem Community Manager
Community Manager

samsung-10-5G-upgrade-offer-takeover-banner-mobile-v2.jpg

Customers who purchased a Samsung S10+ on an eligible Telstra 24-month plan can now upgrade to the Samsung S10 5G at no cost on their existing plan via the offer redemption process.  

Becky_44
Level 1: Cadet

Ok

You like tablets

Andrew143
Level 1: Cadet

3 months ago I migrated my mobile service back to Telstra.  I still have my Telstra ID from a couple of years ago (my email address).  When I log in I get the message "No accounts found". I notice that many others have had the same problem and the st ...

Community Manager TimBartel Community Manager
Community Manager
Shirld
Just Registered

After 2hrs in phone a month ago because of payments not taken off account, I was told it would be rectified, today I get an account for extra money, where I should have been in credit.
I’m fed up with people who can’t speak English or go their job.
Aft ...

Grantasimmo
Level 3: Gumshoe

After being on several live chats with Telstra I’m here. My NRL app won’t link with my Telstra account and I can only see a two min preview. When I register the NRL app with my Telstra account an error message appears telling me that this service is ...

Community Manager ashliem Community Manager
Community Manager

lg-g7-dual-display-takeover-banner-mobile.jpg

We’re excited to announce the launch of the new LG V50 ThinQ, LG’s first 5G device.  

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