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Level 1: Cadet

I want to cancel my home phone.... i.e. disconnect Thank you

Level 2: Rookie

Just wondering if telstra has more plans coming for portable wifi because optus is offering 200gb for $60 and telstra is 80gb for $89 ?

Community Manager Emmasis Community Manager
Community Manager


Introducing a new Family and Friends offer with our popular lease plans added with the Samsung Galaxy S9 64GB!        

Level 1: Cadet

The most recent posts I can see on the subject range from July-September this year, starting from late 2017 to early 2018. Doesn't look like there's been much improvement given what other people have posted about or asked. I am SO tired of this subpa ...

Level 2: Rookie

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 1: Cadet

I swapped to NBN when it became available in my area in mid November. I’ve been a Telstra broadband customer for a number of years and felt confident there would be benefit in sticking with Telstra. My mistake!

When the hardware arrived I received a t ...

Community Manager ashliem Community Manager
Community Manager

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Foxtel has introduced the capability for you to cast your Foxtel GO app to your compatible TV, using Chromecast or Apple TV Airplay.

Support Team TommyR
Support Team

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

Got 2 iphone 6 mobile plans with telstra and got nbn internet and home phone plan with iprimus that is finish Like to find the best bundle plans which my mobile plan can go together with telstra air,telstra tv box plan, smart home kits plan with nbn ...

Level 5: Eagle Eye

How do I go about upgrading our NBN modem FTTN. Our current modem is very dated and causing issues. Tried 24/7 chat but an hour later no response.


  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Level 1: Cadet

I have data bar set with telstra on my personal mobile, i put it on years ago when we had company telstra mobiles, now i am retired i no longer have a company mobile so want to turn off the bar, i went to chat and was told because i was on a old plan ...

Level 1: Cadet

Hi guys, my phone line has been completely down since Monday morning in Coomera Gorge Drive Tamborine Mountain.
Please help as I have been unsuccessful in getting through to a Tech support for help


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Goodbye Excess Data Charges

Hello New Plans.

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