CrowdSupport®

I have been a Telstra cable client for over 20 years, (Being one of the very early adopters), and have mostly been happy with the speed of the service until recently.A few months ago, our service started getting dropouts and disruptions and I soon di ...

You can manage your MessageBank service using our online form, or directly from your mobile.    

When trying to watch a live game I keep getting error CFSAPI001

I will be away out of Perth, back after June 10.Please re-schedule the installation at other date after my return.Thanks. 

We’ve made it quick and easy to track the progress of your Telstra orders online.  

hii have a mobile prepaid service and have noticed when i send a text i get charged twice is this normal

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We’ve put together an in-depth FAQ to answer all your questions about the new Telstra Plus program.  

Telstra has partnered with Click Frenzy to bring you all the best click frenzy deals across our postpaid and prepaid devices.  

I can’t access the 24/7 app using my username or password it comes up “Account restriction- your account does not have the appropriate security level to use this app” I never had an issue with it prior to 7/04/2019. I’ve deleted and redownloaded the ...

Find out more about ETCs, and how you can easily check if your account has any.  

Has anyone tried connecting a Synology rt2600ac to Telstra FTTP? What Internet Connection settings should I be using? I have tried PPPoE (using my login credentials) and Auto but the best I can get is a “Limited Connection” with both methods which gi ...

I am unable to stream AFL live. It keeps asking me to log in

We’re excited to introduce you to Telstra Plus, our new rewards program for our customers.