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Angelz5
Level 2: Rookie

The LA light on my modem has been flashing orange all day. It's normally solid blue. Is something wrong? Will it fix itself? I haven't touched it for it to change?

Community Manager ashliem Community Manager
Community Manager

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With Voice-activated Calling, you can make calls via a Google Home/Nest speaker or display.  

NeonCarrot
Level 1: Cadet

How to get a second email address?

Jaydee_
Level 4: Private Eye

Please can someone tell me when I will get my phone, please. I have asked Samsung and they say to talk with telstra. It is a never ending circle calling with no real answer.

Community Manager ashliem Community Manager
Community Manager

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Discover the Samsung Galaxy Tab S6, available now from Telstra.  

EdC1
Observer

It would be nice if Telstra could check the contents of any On Line Chat sessions relating to orders BEFORE processing and dispatching the order.I recently had an On Line Order that was CANCELLED ON 3 OCCASIONS and yet the goods were still dispatched ...

Community Manager ashliem Community Manager
Community Manager

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The iPhone 11, 11 Pro & 11 Pro Max are now available for pre-order.  

Duncan14
Level 3: Gumshoe

Hi everyone,
Up until 4 days ago my new NBN 50/20 connection was working perfectly. Now I’ve noticed my upload speed has dropped to 5mbps consistently like it has been throttled. I noticed this issue while trying to upload files to a server at my work ...

SLVNUB
Level 1: Cadet

Am experiencing some dropouts/stalls and wondering if a firmware update will fix this.Current firmware is 18.1.c.0384-950-RBWas going all right to start with, only had it about 2 months, but this last week its gone to sh*tMaybe a replacement modem ma ...

Community Manager ashliem Community Manager
Community Manager

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There are a number of ways you can change your Telstra mobile plan, including online and through the Telstra 24x7 App.  

AndyFry
Level 1: Cadet

Hi,I've noticed that my Internet drops out at around 9pm every evening. It started to happen last week and did it every day. It looks like the modem(Technicolor TG799vac) just reboots. Logs don't contain anything prior to the reboot. It's been runnin ...

Kiel1986
Level 1: Cadet

Hi I have just subdivided my block and I need a new connection before council will sign off the subdivision 

Community Manager ashliem Community Manager
Community Manager

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We’ve put together a guide to finding the right tool to help you manage your Telstra account, straight from your mobile or desktop.  

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

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