People like you. Questions like yours.
437,899 Members
388,638 Posts
10,993 Solutions
Logged in Members (1,178)View
Logged in Members (0)
Level 1: Cadet

Is there a way to get money back for outstanding credit on my bill?

Community Manager Emmasis Community Manager
Community Manager


Introducing a new Family and Friends offer with our popular lease plans added with the Samsung Galaxy S9 64GB!        

Level 2: Rookie

HiAfter switching from Telstra's ADSL+ to NBN (FTTN) I am unable to view my HIKVision home IP security cameras remotely (4G or External Wifi). I can view the cameras only when connected to my home wifi.  I changed port forwarding as per HIKVision ins ...


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 1: Cadet

Will Telstra one number be compatible with android device other than Samsung?

Level 1: Cadet

 Just thought I'd tell my story hoping someone can offer advice and actually help. I pre-ordered 2 phones in October through TELSTRA. 1 arrived on time and the other one did not. We made a complaint about the pre-order not arriving and 5 days later i ...

Support Team TommyR
Support Team

large - 366x549.jpg

Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

Hi i am writing in regards to a few of my friends now over the last few days have received messages from Telstra saying they have 25GB BONUS DATA in their Dats bank. now i am a loyal Telstra customer and i was wondering if this same thing will apply ...

Level 1: Cadet

No internet since the storm hit and we lost power. Heard something get fried. Not sure if it was the modem but there is a smell coming off the modem now.


  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Level 4: Private Eye

I've moved into a place with no NBN connection, although there is a phone line from a previous tenant.  I know the NBN is not available - I have been told from the real estate that the owner has not paid the new connection / new development fee so NB ...

Level 1: Cadet

I have a Telstra mobile account. I have been watching w-league matches on the my football live app for a few weeks. Today i can’t even log in. Is there  a problem with the app?


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Goodbye Excess Data Charges

Hello New Plans.

Find out more