CrowdSupport®

CrowdSupport®

People like you. Questions like yours.
cancel
Showing results for 
Search instead for 
Did you mean: 
508,398 Members
431,920 Posts
13,321 Solutions
Logged in Members (2,295)View
Logged in Members (0)
Docca
Level 2: Rookie

Hi all,
I have ongoing issues trying to access facebook through my laptop (Chrome) and Google Pixel mobile (app). It is evident to me that it has to do with my NBN connection and when I change the connectin to my mobile provide either through hotspot ...

Spiffo
Level 2: Rookie

I’ve been keen to take advantage of a Telstra Plus reward for a couple of months now; the iPad Pro 11 inch Smart Folio Keyboard. Alas, although I check regularly, it is ALWAYS out of stock. I’ve spoken to a rep via phone and chat and have been assure ...

Community Manager ashliem Community Manager
Community Manager

pixel 600x400.png

We’re excited to announce the launch of the Pixel 4 and 4XL, available for pre-order from Telstra.  

NilC
Level 1: Cadet

Hi, Is eSIM available on Android phone on Telstra yet? I'm mostly interested in the Pixel 3. Cheers

TKenny
Level 2: Rookie

I’m on the Telstra Prepaid Max Plan, last week I recharged $30.  I did not receive 27GB of data nor the 10GB + 17GB) that I was supposed to get! The data I do receive is going to quickly why? 

Community Manager ashliem Community Manager
Community Manager

7031-Telstra-L2-Sidewalk2-01-RGB.jpeg

We will be switching off 3G in mid-2024. Find out more. 

DavidJ1
Level 3: Gumshoe

How can I remove all my old email addresses and start again. every attempt I have made has failed.Thanks David

Community Manager ashliem Community Manager
Community Manager

thumbnail (1).jpg

Did you know you can setup your payment details, manage late payments, and manage your billing preferences all using our online tools? Here’s how.

maxwellreid
Level 2: Rookie

Went to recharge on the Telstra web site and saw that Telstra had put it through twice, instead of $70 once, it was $70 twice. My question is why is this happening?. I have spent 30 minutes of my life sorting it out with Telstra. Can't it be fixed?

KB191
Level 1: Cadet

My iPhone XS handset broke (it’s just not turning on, no Damage). It’s still under warranty.  I contacted Chat support and they said a replacement device would arrive the next day and I’d receive a $49 credit on my account for the inconvenience.two d ...

Community Manager ashliem Community Manager
Community Manager

FANS, 190407107SM.jpg

To celebrate the end of another successful year of NRL Live Pass, we're running a competition to win a signed 2019 NRL Telstra Premiership Jersey (excluding Warriors, Rabbitohs and Broncos).    

AnneBasten
Level 1: Cadet

I am trying to cancel my AFL Live subscriptions but don't seem to be able to do this. It keeps renewing but when I go into Apple subscriptions it doesn't appear. How do I do this? 

MANGO45
Level 2: Rookie

How do I get my hands on an Foxtel IQ3 box. I don’t want a IQ4 box how do I get one please as I’m a TELSTRA Foxtel customer. 

Community Manager ashliem Community Manager
Community Manager

iPad-banner-mobile-768x460.jpg

It's unbelievably fun. And unmistakably iPad.  

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now