CrowdSupport®

People like you. Questions like yours.
cancel
389,028 Members
363,459 Posts
9,713 Solutions
Logged in Members (1,785)View
Logged in Members (0)
Chloe007
Level 1: Cadet

I am unable to access 7 Plus on the Telstra TV. I see this has been a problem in the past. What is the solution please?

Geoffrox
Level 1: Cadet

Hi..i have a white pages monthly installment charge of $56.65 appear on my bill? What is this charge and how do i cancel the service?

Community Manager Emmasis Community Manager
Community Manager

iStock-845915006 - 600x400.jpg

Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans      

Nic6167
Level 1: Cadet

Had a power failure now we cannot log into any social media sites, have done a reset of the modem but this has not solved the issue. Still receive notifications from social media but when I try and open the program it tells me that it cannot open sec ...

fredra
Level 1: Cadet

I read insructions on connecting a repeater and it said press wps button on the repeater and within 2 minutes press the wps button on your router or modem

Community Manager TommyR Community Manager
Community Manager

072-teaser.jpg

We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.

radxxx
Level 1: Cadet

As I have moved to a 'smart' community I am now stuck with a Velocity plan for 24 months. My previous connection was with Dodo NBN, getting speeds up to 90Mbps down and 25Mbps up. Switching to Velocity was a bit of a shock to the system. I spoke to T ...

Issy
Level 1: Cadet

Dear telstra I have been a long standing customer and over the years have been fairly loyal. Yesterday was a debacle ! My services where disconnected with no prior notice. I was notified via text ONLY regarding the outstanding account of which was du ...

Community Manager TommyR Community Manager
Community Manager

6812-Telstra-Brand-Ring-03-RGB-300-600x400.jpg

Cable customers are eligible to get a speed increase at no cost to you.  

gak1
Level 1: Cadet

Cancelled wifi online via My Acc, and ported my phone to rival supplier, but still being billed for both services, which were 'out of contract' and i was thinking of upgradng until this debacle eventuated.. In addition,the bill shows an 'overdue' amo ...

Kiran1
Level 1: Cadet

How do I check my data usage

Community Manager TommyR Community Manager
Community Manager

015-teaser.jpg

The Telstra Platinum video in this article will show you how to improve your browsers performance by clearing cookies cache and managing your extensions or add-ons.

Madaleine
Level 1: Cadet

Recently purchased a aim card after coming into the country of Australia. The lady at the counter activated my sim, but now I have to no code to activate the sim and cannot get in online as it is already registered. Please help!

Jimmy85
Level 1: Cadet

Hi is anyone able to tell me if telstra is planing on selling the huawei g20 pro. Its just been realise 18/05/18. So if they are i wait cor the phone before i sign a new contract. I just dont see any huawei phones on their website so thought i check. ...

Community Manager TommyR Community Manager
Community Manager

066-teaser.jpg


This video will show you how to subscribe to Telstra Platinum and how to get ongoing support from Telstra Platinum