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pmktown
Level 1: Cadet

Hi,We have a Gen 2 modem which worked fine until recently. Lately we've been experiencing drop outs(?) when attempting to download on the Telstra TV. i.e the modem will show a green light until we select a show/movie to download on the Telstra TV the ...

Community Manager Emmasis Community Manager
Community Manager

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My Account has undergone some changes to improve the look and experience, making it easier to navigate and use. Read more about the list of updates and features you can expect to see.    

Community Manager ashliem Community Manager
Community Manager

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You can manage your MessageBank service using our online form, or directly from your mobile.    

Harry4027
Level 1: Cadet
iOS

Hello I have purchased a 42mm Apple Watch series 3 American model a1861 I called Telstra and they said they can connect it but all the forums I read say it won’t work. Can anyone provide the answer on this?

Felicia-bye
Level 1: Cadet

Outage in Malvern since 20 may 2019! I have been calling Telstra and logging into useless outage page! Every day they say will be another 24 hours! I’m on cable still! No one doing much! Tried to escalate they said no sorry! Tried to be put through t ...

Community Manager ashliem Community Manager
Community Manager

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We’ve made it quick and easy to track the progress of your Telstra orders online.  

Jumboqh
Level 1: Cadet

Can I get the sim only deal of 60gb for $49 in store or is it an online offer only.

liz1979
Level 1: Cadet

i Need replacement sim ASAP need prepaid sim cause phone got stolen.. telstra say call them??? how the f$%k can i call with no phone and crowd support hasnt woirked for 3 days .

Community Manager ashliem Community Manager
Community Manager

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We’ve put together an in-depth FAQ to answer all your questions about the new Telstra Plus program.  

Adsyboy9
Level 1: Cadet

I am having serious issues with my Telstra Tv's. Firstly my TV2 has dropped connection. I have reset the in it and restored factory defaults and now it won't connect to the network. It will see the network but when I enter the password and connect th ...

cruz81
Level 1: Cadet

Hi,Since I've replaced my old modem for the new one, I'm unable to scan from the scanner to the computer.I can scan form computer and print either, just unable to scan using the printer screen.I've tried setting another router and it worked fine, as ...

Community Manager ashliem Community Manager
Community Manager

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Find out more about ETCs, and how you can easily check if your account has any.  

abcandt
Level 1: Cadet

Cannot externally ping home modem, is this intentional by Telstra? Do I need to have a "Business Account instead to access server

kgpHANTOM66
Level 1: Cadet

Doing a few speed checks and we are lucky to get 2mbps download and getting 8mbps upload, In Hazelwood North, Worth making a call? we are paying for 50.

Community Manager ashliem Community Manager
Community Manager

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We’re excited to introduce you to Telstra Plus, our new rewards program for our customers.    

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

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