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NBNSCAM
Level 2: Rookie

I have been a Telstra cable client for over 20 years, (Being one of the very early adopters), and have mostly been happy with the speed of the service until recently.A few months ago, our service started getting dropouts and disruptions and I soon di ...

Community Manager ashliem Community Manager
Community Manager

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You can manage your MessageBank service using our online form, or directly from your mobile.    

Jrat23
Level 1: Cadet

When trying to watch a live game I keep getting error CFSAPI001

fonaus
Level 1: Cadet

I will be away out of Perth, back after June 10.Please re-schedule the installation at other date after my return.Thanks. 

Community Manager ashliem Community Manager
Community Manager

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We’ve made it quick and easy to track the progress of your Telstra orders online.  

a-tkcon
Level 1: Cadet

hii have a mobile prepaid service and have noticed when i send a text i get charged twice is this normal

Level 22: Superhuman Smiley3
Level 22: Superhuman

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Community Manager ashliem Community Manager
Community Manager

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We’ve put together an in-depth FAQ to answer all your questions about the new Telstra Plus program.  

Community Manager ashliem Community Manager
Community Manager

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Telstra has partnered with Click Frenzy to bring you all the best click frenzy deals across our postpaid and prepaid devices.  

GordoVic
Level 1: Cadet

I can’t access the 24/7 app using my username or password it comes up “Account restriction- your account does not have the appropriate security level to use this app” I never had an issue with it prior to 7/04/2019. I’ve deleted and redownloaded the ...

Community Manager ashliem Community Manager
Community Manager

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Find out more about ETCs, and how you can easily check if your account has any.  

SL71
Level 1: Cadet

Has anyone tried connecting a Synology rt2600ac to Telstra FTTP? What Internet Connection settings should I be using? I have tried PPPoE (using my login credentials) and Auto but the best I can get is a “Limited Connection” with both methods which gi ...

JP421
Level 1: Cadet

I am unable to stream AFL live. It keeps asking me to log in

Community Manager ashliem Community Manager
Community Manager

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We’re excited to introduce you to Telstra Plus, our new rewards program for our customers.    

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now