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Level 4: Private Eye

Hi, I have enjoyed using my IPAD 2 to access for several years but it appears that after looking into the fine print that for my 2018 subscription ( which I get thru my online club membership) that IPAD's below IPAD 4 are no longer supported?.. This ...

Level 1: Cadet

What is the best software to run Telstra bigpond mail on

Community Manager TommyR Community Manager
Community Manager


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Level 1: Cadet

How does a $30 pre paid sim work? If calls are unlimited, when does the $30 expire?

Level 1: Cadet

Cairns Queensland 4870

Community Manager TommyR Community Manager
Community Manager


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

I moved into a new rental 3 weeks ago and have been experiencing constant drop outs. They are random - sometimes it's stable all day, and other times it drops out 50 times per day. I've done all the troubleshooting steps and tried 3 different modems ...

Community Manager TommyR Community Manager
Community Manager


We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.

Level 1: Cadet

I have been experiencing drop outs daily on my nbn. We have been gathering information on the drop outs and it seems to happen around 7am, 1pm & 7pm daily and when it goes it's in & out for roughly an hour. I've been getting the run around from telst ...

Level 2: Rookie

Recently was sold two Nighthawk M1 modem/routers as upgrades for Gateway modems. I use these on my farm for uploading security systems, weather, data banks, controlling water systems etc. Two issues:1. They go into sleep mode and need to be manually ...

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans