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474,837 Posts
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Mick675
Level 1: Cadet

All I need is to talk to a human consultant. I've tried saying everything and just get a text message link everytime.Its not good enough telstra.We all have personal issues and your duty of care as a caring company is to allow us to be able to talk t ...

rickrobbo
Level 1: Cadet

waiting on telstra to organise the change of ownership Account no. 229 5024 950

Community Manager ashliem Community Manager
Community Manager

We will be switching off 3G in mid-2024. Find out more.  

Shaun881
Level 1: Cadet

I am using Telstra cable in internet at the moment. I am about to switch to NBN HFC. Can anyone tell me whether a NBN technician needs to come to my home to do the install, since I have all the wiring in place already ?

Wuhan1
Level 1: Cadet

Hi EveryoneTrying to organise moving all my telstra services (NBN, foxtel) to a new address. Call Telstra on the phone to be told that due to COVID they are only taking calls about emergencies, so that way is out. (I'm sure I could talk to someone if ...

Community Manager ashliem Community Manager
Community Manager

We're excited to announce the launch of Samsung Galaxy Note20 Ultra 5G and Galaxy Note20 5G.  

Angry-lady1
Level 1: Cadet

Can Telstra take money without my consent? I have a direct debit set up and the card expire date needed to be changed and when I did this I checked to make sure everything was ok and was told my plan would start up again in two weeks only for them to ...

Missy_moo
Level 1: Cadet

So I’m trying to log into rewards store. It keeps telling me “something went wrong”.. try to use the chat feature and it’s deactivated due to covid. Is this happening to anyone else?

Community Manager ashliem Community Manager
Community Manager

We’re here to keep you connected and up to date about COVID-19 (Coronavirus).        

Djay1
Level 1: Cadet

How do I change from 101 messages to voice to text

PieGuy
Level 2: Rookie

No scores are displayed for past or present games why not ? Please fix so frustrating. John. 

Community Manager ashliem Community Manager
Community Manager

Introducing the Orbi 4GX Router with Satellite – with a sleek, modern design, and high-gain internal Wi-Fi antennas for up to 280m² of Wi-Fi coverage.  

PDLB
Level 1: Cadet

I am sick of buffering problems. I have FTTN, NBN, landline phone, Telstra modem/router, connects to one pc and smart tv. The internet speed test on our tv comes in at 1.7mbps but I need at least 3mbps for downloading and streaming. I have read that ...

Frustrated89
Level 2: Rookie

The last two weeks I have been getting frequent drop outs and ping times varying from 20Ms to over 1 second. In the last 24 hours there have been 30 dropouts ranging from a few seconds to a few minutes. Indicator light always stays green but getting ...

Community Manager ashliem Community Manager
Community Manager

Register your interest in Xbox Series X now.    

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit