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Joshf15
Level 1: Cadet

hi there,  i got NBN 1 week ago and love the speeds but am having a problem with my 2 android boxes it will not let me stream the media. If i click over to telsta air via wifi no problems streaming at all but on the home network i keep getting the sa ...

Andrew0282
Level 2: Rookie

Hi everyone, Just thought I'd ask a few questions in relation to my cable internet - it's just your every day HFC cable connection with the speedboost, which gets me speeds of 100/2. The past 2 days its been incredibly slow and dropping out. The spee ...

Community Manager TommyR Community Manager
Community Manager

This video will take you through the steps required to set up Telstra Mail on your Android device. 

Kosa10
Level 1: Cadet

Hi. Connected to NBN HFC 6 months ago and continual issues (dropouts and slow speed) since. Then complete internet loss for days every time it rains. Numerous calls to Telstra and they refuse to arrange a technician despite my requests. Does anyone h ...

kah2673
Level 2: Rookie

Horrible service...constant dropouts randomly.  No one helps...  keep getting the we will call you line.   Loyal Telstra customer...and about to lose my loyalty.  This is the worst service ....I should stop,paying and call the ombudsman.   Can't even ...

Community Manager TommyR Community Manager
Community Manager

This video will show you how to change settings on your Android device

mazinoz
Level 16: Secret Agent

I am extremely annoyed that Telstra has taken the heavy handed action of FORCING me to use their third rate security Broadband Protect. I have my own relevant and far superior measures in place. Kaspersky doesn' t like it and I loath their  package w ...

Loyal_but_Angry
Level 2: Rookie

FTTP - 100/40 - Direct PC to NTD connection via Lan CableOnly getting around 10Mbps download between 7 - 11pm every night, speed drop of more than 75%, far from "80Mbps typical speed" promised by Telstra on their website.Neighbours who are with Telst ...

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans      

prepaid256
Level 1: Cadet

Hi, My first post after using the crowd support to solve many issues but I haven't found any solution to this problem, so here goes: In Feb I moved to NBN and connected a Telstra Frontier modem (Technicolor DJA0230). I have a landline phone plugged i ...

sealion1
Level 6: Bloodhound

I have seen the archived version of this subject & watched the TELSTRA Utube video, but in that video the tech uses a "Gateway Max" modem??? Expert "cf4 superhuman" maintained in the previous OP question that you could NOT use the TG797n v3 modem to ...

Community Manager TommyR Community Manager
Community Manager

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3G and 4G Mobile voice and data services   

Petacosentino
Level 1: Cadet

I purchased HD and wanting to make the speed of download faster and change to SD. Anyone know how?

Ma1958
Level 2: Rookie

I was supposed to be transitioned to the NBN from my ADSL yesterday, however it has not worked, Telstra technical support have done their trouble shooting, and could not fix the problem, so they’re having it escalated to try and fix it I have a new T ...

Community Manager TommyR Community Manager
Community Manager

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We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.