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643,107 Members
500,552 Posts
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Hawks1950
Level 4: Private Eye

 Can you use the Foxtel by Telstra multiscreen facility between two different houses?

Shaunpro1
Level 1: Cadet
AFL

Hi I am looking to redeem the new Kayo $5 per month offer, My Telstra shows Im eligible and takes me to a sign up link but the one time code pin I need to enter is not being sent to my mobile number, can anything be done to sort this? Would much rath ...

Community Manager ashliem Community Manager
Community Manager

Welcome to 2021, CrowdSupport community! It’s hard to believe the first month of the new year is already behind us – but that means it’s time for the first Community Recognition for 2021.  

stewiesno1
Level 2: Rookie

We are doing a knockdown and rebuild and have just had our internet and phone disconnected ( it is mostly a NBN issue and shifting our Telstra pit that used to service both our neighbours and our place). We have a temp shed setup for accomodation at ...

Community Manager ashliem Community Manager
Community Manager

In our latest monthly update, we’re introducing new features and improving old ones to make it easier for you to manage your Telstra account.  

RaZz0R1980
Level 2: Rookie

**I'll preface this with saying I am a Citrix, Vmware and Microsoft SME - that means I do Netscalers and network routing and remote access and network load balancing!  So nbn hey - meant to be good right? We pay a fair bit for it too.  I recently mov ...

Humptylives
Level 1: Cadet

I live on the gold coast and for two days we have had no channels, how long until it comes back on please 

Community Manager ashliem Community Manager
Community Manager

We will be switching off 3G in mid-2024. Find out more.  

MandyV
Level 1: Cadet

Trying to watch a show on Stan and get constant buffering and freezing it makes it impossible to watch. I purchased a WiFi booster and it worked ok for about 10 minutes then started again. The WiFi light on the modem is only ever orange never green . ...

quarklady
Level 2: Rookie

I'm finding it difficult to pay my bill each month as I'm an aged pensioner. I only use around 10% of the 500GB allowance in my Core Internet Plan, but I'm told this is the cheapest plan available with Telstra. I've noticed other carriers have less G ...

Community Manager ashliem Community Manager
Community Manager

Experience the best of your world and the world around you. Galaxy Buds Pro deliver immersive sound with intelligent Active Noise Cancelling, so you can effortlessly control what you want to hear.   

ottomaria
Level 1: Cadet

I am on the 90.00$/month  plan unlimited Internet NBN ...What are the landline charges if I call Switzerland?thank you

KonG
Level 2: Rookie

I keep getting calls and SMS's from Telstra to the effect of "NBN is live in your area, to keep your phone and internet working switch to NBN now" - something like that. Is Telstra decommissioning the Broadband Cable network? I am happy with it and d ...

Community Manager ashliem Community Manager
Community Manager

Blast past fast. 5G speed. A14 Bionic, the fastest chip in a smartphone. An edge-to-edge OLED display. And Night mode on every camera.  

Tod74
Level 1: Cadet

Have just  moved house and have crappy copper to the node. Plus we got a new Gen 2 modem. We have a few devices connected  and modem.is unstable.It boots devices sometimes.Sometimes devices cant see the wifiThe modem goes randomly red-light  and need ...

MitchellDay
Level 1: Cadet

I am getting sick of telstra. I have not been able to pay my bills online through the website or the app for months now. I rang up 2 weeks ago to find out what was wrong and they didn't know. So I paid over the phone and said they would fix it.Supris ...

Community Manager ashliem Community Manager
Community Manager

Introducing the CrowdSupport Brains Trust for 2021!    

melissam78
Level 1: Cadet

i just got an email for free 3 months of binge, i joined up again cause of the HBO max stuff. well went to redeem it and it said i already redeemed one in the past. how is this fair, why send me an email i can get one and get me excited just for me n ...

Louise2021
Level 1: Cadet

Like many others out there,  my ADSL was disconnected and I am waiting months for nbn connection. Is there any alternative that I can use? I'm using my hotspot on phone and will get exorbitant bills no doubt.  I am self employed, run 2 businesses and ...

Community Manager ashliem Community Manager
Community Manager

Faster forward. 5G speed. A14 Bionic, the fastest chip in a smartphone. And a Pro camera system that takes low-light photography to the next level.  

Gershwin29
Level 1: Cadet

I have the opportunity to purchase an iq3 on Facebook marketplace. Will you help me to make it work? I am confident that I am capable of self install. I am aware that it may need to be matched to the smart card. Thank you.

RIver24
Level 2: Rookie

My  Telstra TV keeps turning itself on. I have reset the connections. Restarted the modem. I have unchecked the 1-touch play box. I always use home key when finished watching, but it's still turning itself back on at least twice a day. This has been ...

Community Manager ashliem Community Manager
Community Manager

Samsung Galaxy S21 Series 5G is available now.
   

LionelRichie
Level 1: Cadet

I bought a new phone for my mother that required a nano sim. Didnt want a replacement sim because that would activate too quickly for me to travel to her as she lives a long way from me, and that would mean her old phone would be redundant and unable ...

Chuck71
Level 1: Cadet

Hi All, Can someone please let me know how they mat have overcome an issue I am having. All my devices except my 2018 MacBook Pro are working fine with Telstra NBN. My MacBook will join the network and then load pages super slow. I have a Gen 2 Smart ...

Community Manager ashliem Community Manager
Community Manager

We’re here to keep you connected and up to date about COVID-19 (Coronavirus).        

AE10
Level 2: Rookie

Hi. A few weeks ago I received an email advising that some Foxtel demand services are being reduced and that I qualify for a free upgrade of my Foxtel IQ2 box from Telstra. I registered for the free upgrade as per the email instructions, However, I h ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Community Manager ashliem Community Manager
Community Manager

The festive season is officially here, and with less than two weeks left of 2020, it’s time to look back at the year that was for CrowdSupport!    

L5513978
Level 1: Cadet

I am currently overseas (stuck due to COVID). I'm on Mobile Plan Extra Small which costs $40 per month.  I am not using it can I and how do I suspend it until I return

rodjc
Level 1: Cadet
Community Manager ashliem Community Manager
Community Manager

This article will take you through how to set-up your new Xbox console, and how to activate your Games Pass Ultimate subscription.        

MJMillard-51050
Level 4: Private Eye

Telstra has assigned my Netgear Nighthawk M1/M2 routers IPv4 addresses 22.151.71.247 and 22.151.99.7 on several occasions. These IPv4 addresses are not owned by Telstra but by US DoD Network Information Center (DNIC). Whilst these are public IPv4 add ...

Rez01
Level 1: Cadet

I have telstra NBN smart modem gen2. Everything is good except for the 5G wifi. The 5G wifi seems to disappear time to time. And the fixed devices like google home, fire tv keep getting disconnected from the 5G wifi even though they are right next to ...

Community Manager ashliem Community Manager
Community Manager

We’re excited to announce that Xbox Series X and Xbox Series S are available now with Xbox All Access.    

NightMARExxx
Level 1: Cadet

I bought this sim from a petrol station but i tried activating it using serial number but it says the sim has expired even though expiry is on 05 may 2022 so I went back to petrol station to try another one and that one showed the same thing.. I simp ...

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