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CLNFBS
Level 1: Cadet

I was told on the day 16/9 that the technician would not come as they had to confirm with NBN blah blah ok cool. I took ANOTHER day off work today 23/9 as we had confirmation texts saying our service would be connected today. No technician shows up. ...

two_dogs
Level 3: Gumshoe

If I recall correctly, I've never been able to manage my "Foxtel from Telstra" account (i.e. changing packages, order a new STB, etc), via my TELSTRA 24x7 MY ACCOUNT, by clicking on the Manage button:I get the following error message on when I click ...

Community Manager ashliem Community Manager
Community Manager

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With Voice-activated Calling, you can make calls via a Google Home/Nest speaker or display.  

Whuey
Level 1: Cadet

Telstra TV box was working one day and not the next. Just blinks, no luck with turning on and off, no luck with reset, it just blinks. TV screen displays no signal.  Can not get HOME screen up.  Have not changed any connections since it was working. ...

Ranirelle
Level 1: Cadet

I have attempted to switch back (by "switching the modem off and on again" as instructed) When I first received a message there appeared to be an outage in my area but now there isn't one and I still have a blue light on the front of my modem. Thinki ...

Community Manager ashliem Community Manager
Community Manager

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Discover the Samsung Galaxy Tab S6, available now from Telstra.  

KO5
Level 1: Cadet

Anyone else had their (paid) land line service disconnected? I've been trying now for three weeks to get it reconnected (and still being charged)I have been unsuccessful in speaking to anyone from Telstra that is able to provide the correct advice an ...

Yang141
Level 4: Private Eye

If anyone is still waiting for this Note 10 plus, just want to update the status of my pre order of this phone placed on 15th August. Telstra has canceled my order without telling me a thing about it, after waiting for it for over a month.Congratulat ...

Community Manager ashliem Community Manager
Community Manager

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The iPhone 11, 11 Pro & 11 Pro Max are now available to order.  

Jodstat
Level 1: Cadet

So pissed right now you take my money yet I can't watch anything this has not worked since yr up dates this is crap seriously have missed the whole brownlow , 

Simo81
Level 1: Cadet

Once a week usually on a Sunday I find my home phone stops working. I can not receive or make any calls. I have to restart my Telstra modem for it to return to normal. can anyone please Help this is very frustrating. Also has anyone had any success g ...

Community Manager ashliem Community Manager
Community Manager

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There are a number of ways you can change your Telstra mobile plan, including online and through the Telstra 24x7 App.  

Unni
Level 1: Cadet
iOS

Im trying to link my account to google home to make calls with my google home mini, however nothing happens when I click the link account  button. I am on ios 12.4.1 and the google home app is on 2.14.109

carznandy
Level 1: Cadet

Hi, A bit of history... I originally had a ADSL internet and phone bundle with Optus - (PhoneA)I wanted to switch to Telstra for faster internet and was placed on a Cable and Phone bundle. We enquired about porting our phone number from Optus to Tels ...

Community Manager ashliem Community Manager
Community Manager

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We’ve put together a guide to finding the right tool to help you manage your Telstra account, straight from your mobile or desktop.  

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

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