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Edwardsheku
Level 1: Cadet

iPhone 10

DGRAY3
Level 3: Gumshoe

Where do i go to get a detail explanation of why i got a $300 credit in my last bill ?

Community Manager TommyR Community Manager
Community Manager

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We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

xessive303
Level 1: Cadet

Since we received notification about scheduled maintenance to our NBN connection in early September, I have had around 10 dropouts each happening every day or two. The drop outs always happen in peak time around 9:30-10:30pm and last for around 15 mi ...

Bender3
Level 1: Cadet

I can apparently get Cable to my unit but I haven’t a cable point in my place so how much would the install be

Community Manager TommyR Community Manager
Community Manager

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  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Anorax
Level 4: Private Eye

So the plan I ordered a couple of days ago was 90GB and is now 120GB? Does this get automatically applied to my phone plan? Seems a bit unfair if it doesn't.

Betsy17
Level 1: Cadet

Can anyone help me set up my email on iPhone X - I can receive but not send emails. It’s frustrating me !

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Lefe
Level 1: Cadet

Hi Telstra, can you cancel my AFL live pass for me. Im a telstra customer so can access it for free. Ive tried to unsubscribe on my AFL app but it doesnt work/ doesnt let me.

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans      

Tmac001
Level 1: Cadet

Started doing this after I updated to iOS 12. Anyone else having this issue?? I’ve tried everything!

Darrel1
Level 1: Cadet

Help! Currently I have FTTN broadband. Tonight I had three calls from my parents. On each occasion they could hear me talking but I could not hear them.I need help on how to fix this problem.

Community Manager TommyR Community Manager
Community Manager

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Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Goodbye Excess Data Charges

Hello New Plans.

Find out more