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Level 1: Cadet

I have limited the internet access via telstra 24 x 7 for the internet to be unavailable between 2300 and 0630 as my son is on line all night and his schoolwork is suffering. He says he can get internet access anyway by using a proxy server between t ...

Level 1: Cadet

Error400 on all articles.rubbish only switch over from optus at 3pm today! Please shoot me now

Community Manager TommyR Community Manager
Community Manager


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 2: Rookie

I have the Smart Modem for cable I have everything green beside the network which is blue. My internet is working all ok. But is it normal to have the network light blue??

Level 4: Private Eye

Hi, I am on my 2nd Nighthawk M1 within the 1 week. 2nd unit has the same randomly rebooting problem. (did it three times within 30 mins). Current advice from the T.Shop was to NOT update the firmware at this time and wait for the next update to come ...

Community Manager TommyR Community Manager
Community Manager

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

I dont know how this works but I am now very sceptical about anything that involves Telstra .Your a disgrace Telstra. I won’t go on. How do I contact someone in accounts ? I am in Greece and your 24/7 chatline doesn’t work , does it only work in Aust ...

Level 1: Cadet

I ordered a new phone from Telstra on Wednesday and it still has not arrived. It’s a city based delivery wondering how long I should wait for delivery?? Service thus far from Telstra has been disappointing 

Community Manager TommyR Community Manager
Community Manager


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

Level 20: Director

There is new firmware for the galaxy S9

Level 1: Cadet

I am watchimg the game tonight and my data has gone up 350mg increased by watching game and i thought it didnt use data

Community Manager TommyR Community Manager
Community Manager


We're ceasing sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners.

Level 1: Cadet

  I bought netgear nighthawk M1 model mr1100 serial number is 4sc275n000b91 , I bought it online from a website and they said it’s unlocked but unfortunately I got this problem!please I need your help how can I solve it?! the version of the device is ...

Level 1: Cadet

Was just wondering if there was an ETA for the oreo update on the s7

Community Manager Emmasis Community Manager
Community Manager

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Find out more about changes to your Home Wireless Broadband and BigPond Mobile Broadband Plans