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Dan01010
Level 1: Cadet

Hi,  I'm having trouble getting the match replay videos to play. They let me pick the game\quarter but the screen just stays black and never loads (even though it says now playing). I am subscribed to access the content and have erased all of my hist ...

Community Manager TommyR Community Manager
Community Manager

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Cable customers are eligible to get a speed increase at no cost to you.  

Deandesign
Level 1: Cadet

I’ve just arrived at Singapore airport and my phone isn’t working. It should be roaming and it’s not.

Louise24
Level 1: Cadet

Hi, I live in England and use the netball live app, just came to check with the super league starting at the weekend, I have a full subscription but when I go to videos and news I get an Error 500 this has been for the last week or so ? Also the ladd ...

Community Manager TommyR Community Manager
Community Manager

Hi All,

We are excited to be launching the first Device Insider for 2018. If your new to the Device Insider, we have two members from our Brains Trust program who will be getting their hands on the new  Samsung Galaxy S9 as well as the Samsung Galaxy ...

Gavril
Level 1: Cadet

Hi, I am new to this. I called Telstra customer service today and they couldn't help me, but they directed me here so here goes. We joined Netflix via the Netflix app a month ago. Now I see that we have been charged twice for the service, once on my ...

SBN
Level 1: Cadet

Netball Live App, if I select 'News' or 'Videos' I get an error 500  - operation couldn't be completed com.yinz-cam.NSErrorUserStrings error 500. I have

Community Manager TommyR Community Manager
Community Manager

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Helping you understand the Jargon around internet connection types and email.    

ELHousni
Level 1: Cadet

24/04/2018domain/IP =  ziemst.fallaquarium.com/185.247.137.162 bigpond.com , bigpond.net.au  (both).2000/h SMTP service denied: "554 Connection refused - IB115. 185.247.137.162 is blacklisted. If you believe this to be in error, please contactpostmas ...

Jarneen
Level 1: Cadet

Looks like the phone scam of someone calling claiming to be Telstra is still around.  I had a call today (April 2018) from someone claiming they were from Telstra support, but when I asked for the number to call them back on because I was going out, ...

Community Manager TommyR Community Manager
Community Manager

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We’re making the nbn experience better and backing it with a satisfaction guarantee. 

Ray29
Level 1: Cadet

Hello, My client site has NBN Fixed Wireless for their business which is connected using a Telstra Gateway Pro v7610 modem/router. I would like to use a Sonicwall firewall (different router) instead of the Telstra supplied hardware but I am having di ...

Community Manager JesseS Community Manager
Community Manager

What is the Netball Live Pass? The Netball Live Pass gives you access to the follow: Every 2018 Australian Diamonds games and Suncorp Super Netball matches live, fast and data-free Live scores, player and team stats Full game replays Latest Netball ...

Community Manager TommyR Community Manager
Community Manager

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Telstra announced an assistance package for its residential and small business customers who have lost services due to bushfires in Camperdown, Cobden, Timboon and Terang.