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Level 1: Cadet

Hi i am writing in regards to a few of my friends now over the last few days have received messages from Telstra saying they have 25GB BONUS DATA in their Dats bank. now i am a loyal Telstra customer and i was wondering if this same thing will apply ...

Level 1: Cadet

No internet since the storm hit and we lost power. Heard something get fried. Not sure if it was the modem but there is a smell coming off the modem now.

Community Manager Emmasis Community Manager
Community Manager


Introducing a new Family and Friends offer with our popular lease plans added with the Samsung Galaxy S9 64GB!        

Level 4: Private Eye

I've moved into a place with no NBN connection, although there is a phone line from a previous tenant.  I know the NBN is not available - I have been told from the real estate that the owner has not paid the new connection / new development fee so NB ...

Level 1: Cadet

I have a Telstra mobile account. I have been watching w-league matches on the my football live app for a few weeks. Today i can’t even log in. Is there  a problem with the app?


Back in April 2018 we gave two of our very own Brains Trust,  @ForensicsGuru and @cf4 the new  Samsung Galaxy S9 as well as the Samsung Galaxy S9+ to review.    

Level 1: Cadet

How is the Live Pass monthly fee deducted? I have an iPhone - is the Live Pass fee deducted from the actual bank account, or is it deducted from the Apple ID account? I put the funds into the bank but got a message from Live Pass to say the funds cou ...

Level 3: Gumshoe

I have a netgear nighthawk, it tells me constantly I have messages and to log into http://m.home   I have had success once or twice but most times the page wont load.. Any ideas?

Support Team TommyR
Support Team

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Did you know that Google Home can now be used as a Bluetooth speaker?  

Level 1: Cadet

Can i turn off the button clicks on the telstra remote?

Level 3: Gumshoe

Tried to validate via mobile network, wifi, via bigpond signin and it says it all validates. Go back to app and nothing. It is just crap!!!!


  The decision to cease sales of Telstra-branded ZTE mobiles and mobile broadband devices through our stores and partners has been reversed. 

Level 1: Cadet

Hi, just wonder what the heck I have to do to buy a Telstra go repeater for a vehicle. I spoke to Telstra a few months ago, they said to go to the Telstra shop. Today I finally got to a Telstra shop, they said they can't get them.
So rang Telstra agai ...

Level 2: Rookie

This is still an issue, yet my previous post has since been archived! Is there a way to perhaps white list approved ...


We’re continually innovating and upgrading our technology to improve your Telstra Air® app experience.  

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Hello New Plans.

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