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Community Manager ashliem Community Manager
Community Manager

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It's easy to activate your post-paid SIM card online - here's how.  

Rocket14
Level 1: Cadet

I can't watch any of the videos on my phone come up error 6 

Community Manager ashliem Community Manager
Community Manager

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We've made it quick and easy to query your bill and request a credit online.  

stonefishter
Level 1: Cadet

I currently have Telstra Cable plan at home, however have been advised that NBN is now available in my area (Glebe 2037). I'm happy with the fast cable connection I have and would prefer not to leap into the unknown NBN cesspool. Do I have a choice?

Darren33
Level 1: Cadet

Hi, I have cancelled my subscription to the AFL app a number of months ago however I have still been billed $4.99 to my account weekly. Please advise as I would like a refund as this is extremely frustrating and would like this to discontinue immedia ...

Community Manager ashliem Community Manager
Community Manager

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If you’re eligible for bonus Telstra TV Box Office credit, here’s how to redeem.

LeeStav1
Level 1: Cadet

Hi My partner and I are travelling to Bali.  I have international roaming and calls included in my Telstra plan.  He uses another carrier for his mobile.  If he was to forward his mobile to mine whilst we are overseas, would those calls be included i ...

kstez
Level 1: Cadet

HiEver since we got nbn, the cordless phones no longer display the number of the person calling, which is annoying. How can we fix it? The call centres in Mumbai have been unable to do so. Any advice will be welcome.Thanks

Community Manager ashliem Community Manager
Community Manager

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We’re introducing plans that give you greater control over your Telstra services, as well as announcing our 5G network access trial.  

kstez
Level 1: Cadet

Ever since we got nbn, the cordless home ph which had caller ID  no longer displays it. What happpened? I've called the call centre in Mumbai twice and still the problem isn't resolved. Can anyone help out? Thanks

tembe333
Level 1: Cadet

wrong E mail

Community Manager ashliem Community Manager
Community Manager

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Discover the Samsung Galaxy Note10+ and Galaxy Note10+ 5G, available now from Telstra.  

Tan83
Level 2: Rookie

I received an email welcoming me to a new plan for Prepaid service. I was also given an order number, and this was dated 22/8/2019. I have not set up any new prepaid plan at all up to this date, of course. I was not suspicious of anything as I though ...

Ssamkj
Level 1: Cadet

My Foxtel box has been glitching since the new update(August 2019). It flickers/static every now and again and then has completely blacked out after awhile. When I turn the box off it shows a green screen format before turning off. I have done a rest ...

Community Manager TimBartel Community Manager
Community Manager

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