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Level 1: Cadet

Up until tonight the new modem has been working  fine . But 1 the connection was slow or not connected even though the lights on front or back didn't indicate a problem.2 the modem would no problem use Mobile backup when I disconnected the cable adap ...

Level 1: Cadet

I keep getting told to wait for a callback from my case manager. Case manager is never in the office and is conviently on a day off. Called on a Saturday and was told case managers don’t work Saturday. However when I spoke to reception today (Monday) ...

Community Manager ashliem Community Manager
Community Manager

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We’re excited to announce that one of our Brains Trust members has become the first to reach 'Level 25: The Singularity' on the CrowdSupport community!  

Level 1: Cadet

Telstra customer

Level 1: Cadet

Had 2 spots in my fantasy list Automatically populated with rookies i didnt choose or flag and couldn't change them prior to the lock out.
I was waiting for fridays team selections before making my final decision.

Will this now cost me trades?
I feel th ...

Community Manager ashliem Community Manager
Community Manager

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We’re excited to introduce the third generation of Telstra TV, available exclusively to new and existing Telstra broadband customers from 26 February 2019.    

Level 3: Gumshoe

G'day........ I have a question about the connection of the NBN, i have  two technicians coming to my home ,about a week apart the first one is i guess to run cables the second is to switch us on. My question is does the first technician have to gain ...

Level 1: Cadet

HiIm a telstra customer, my live pass works on my mobile but on my samsang androis tablet it keeps saying error when i login? Been happening for days now...when will this be fixed round 1 has started

Community Manager ashliem Community Manager
Community Manager


Work, study and play on the go with the new Samsung Galaxy Book2.  

Level 1: Cadet

I just had a chat with 24/7 chat people about changing the due date for my bills (15th every month) to the (22nd ) because I get paid on the 20th every month, the reason for this is if I don’t put an extension of my payment I will get charge $15.00 ...

Community Manager ashliem Community Manager
Community Manager

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On 26 February 2019, BigPond Movies is changing to Telstra TV Box Office.        

Level 1: Cadet


I have been waiting since the morning today (Sun 24/3) for the full match replay of this game to become available on the NRL app / Live Pass.

The extended highlights for this game were posted 9 hours ago already. Also the full match replays for ...

Level 1: Cadet

I live in the Harrington Park area.
Can anyone confirm if they have had wifi issues since yesterday in this area!

Community Manager ashliem Community Manager
Community Manager

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Watch this video to learn more about Telstra Locator; a new finding service from Telstra that will help you locate the things that matter most to you.  

Goodbye Excess Data Charges

Hello New Plans.

Find out more