CrowdSupport®
Level 1: Cadet

AFL App won't work

Hi All, AFL App error message "unable to connect to internet at the moment, please check your data connection" can you please assist?

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3 REPLIES 3
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Level 1: Cadet

Re: AFL App won't work

It's ok works now
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Level 1: Cadet

Re: AFL App won't work

Hi Redman - I have same problem with AFL app (no data connection msg) what did u do to fux this?
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Support Team
Support Team

Re: AFL App won't work

Hi @Hoddo

 

I'd recommend attempting these steps

 

-  Please completely uninstall the app, restart the device & then re-download
-  Please make sure you have location settings turned on & allowed the AFL Live app to use your location
- Please ensure you've cleared the cache on your device

- Disconnect any external devices, VPN, screen mirroring or Airplay or private browsing modes.

 

In most cases, if you're having any difficulty streaming, I'd recommend attempting the steps here as this will help resolve most issues you encounter
 
If you still encounter an issue, can you please provide the below details to help us assist you?
     
How exactly did you subscribe? (In app purchase, AFL.com.au, Club Digital membership or our 2017 AFL Live Pass Offer) 
Do you encounter an error message? If so, what is it specifically?
Device:
OS Version:
Service Provider:
ADSL, Cable, NBN or Mobile:
Location: 
     

Let me know how you go.
 

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