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I'd recommend attempting these steps
- Please completely uninstall the app, restart the device & then re-download
- Please make sure you have location settings turned on & allowed the AFL Live app to use your location
- Please ensure you've cleared the cache on your device
- Disconnect any external devices, VPN, screen mirroring or Airplay or private browsing modes.
In most cases, if you're having any difficulty streaming, I'd recommend attempting the steps here as this will help resolve most issues you encounter
If you still encounter an issue, can you please provide the below details to help us assist you?
How exactly did you subscribe? (In app purchase, AFL.com.au, Club Digital membership or our 2017 AFL Live Pass Offer)
Do you encounter an error message? If so, what is it specifically?
ADSL, Cable, NBN or Mobile:
Let me know how you go.
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