CrowdSupport®
Keatter
Level 1: Cadet

AFL App

I can access vision on my phone but not on my new Samsung tablet.

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: AFL App

are you having any errors when you try to watch it on the tablet?
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Support Team
Support Team

Re: AFL App

Hi @Keatter

 

Thank you for your post, my apologies for any issues you're experiencing with AFL Live Pass. 

 

Have you linked your AFL Live Pass on your phone to a TelstraID? 

If not, you will need to do this before you can log in to the AFL Live App on your new device. 

 

On your phone, go to More > My Account > AFL Live Pass and you should see an option to Link Your Live Pass. 

Click this and follow the prompts to link to a TelstraID. 

Once you've done this, you'll be able to log in on your tablet with the TelstraID email address/password you set up. 

 

Please let us know if you require any further assistance. 

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