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AFL Live Pass FAQ

The AFL Live Pass FAQ page has recently had an update!

 

Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.

 

Section 1: AFL Live Pass

Section 2: Cancelling Live Pass Subscriptions

Section 3: In-App Subscriptions

Section 4: AFL Official App FAQ

Section 5: Troubleshooting

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
Hoges2
Level 1: Cadet

Re: AFL Live Pass FAQ

Have a HTC One M9. Keep getting video error message. It used to work o.k. have deleted app and reloaded app and still won't work. Need help
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Support Team
Support Team

Re: AFL Live Pass FAQ

Hello Hoges2,

 

Sorry to see there have been issues accessing your Live Pass.

 

Could you please try going to settings>apps>AFL>storage and clearing the cache?

 

This will then require you to restore or sign into your subscription again, are there any issues doing so?

 

If you can access your subscription and still receive an error message, what is the error message?

Are you able to access replays, highlights or AFL.TV?

 

Are there any updates available for your HTC? You can generally check in settings>about or settings>system

 

Please let me know how you go

 

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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