CrowdSupport®
Highlighted
Level 1: Cadet

AFL Live Pass Issues

My subscription doesn’t end until feb 2019 but it won’t let me access the live games or anything. It keeps sending me to the subscribe page. Can you please fix this ASAP

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Support Team
Support Team

Re: AFL Live Pass Issues

Hi @Chase12,


Thanks for reaching out. Sorry to hear about your experience with the AFL Live pass, this is not what we want for our customers at all.

Can I please confirm that your account is logged in when you try to watch live games?

Please let me know.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Highlighted
Level 21: Augmented
Level 21: Augmented

Re: AFL Live Pass Issues


@Chase12 wrote:
My subscription doesn’t end until feb 2019 but it won’t let me access the live games or anything. It keeps sending me to the subscribe page. Can you please fix this ASAP

@Chase12 Well that's weird :-(

 

You wouldn't happen to be using an iOS device?

Someone keeps putting vegetables in my beer crisper

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit