Hi I have been to the telstra store, have been online help messages and rang telstra and still cant get it
They reassured me that i can get it free
I can t get it and dont know why i have tried downloading it numerous time
have got a new sim
have the latest software
PLEASE HELP - the season is nearly over!!!!
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Thank you for your post. My apologies for any issues you're experiencing redeeming your AFL Live Pass.
Can you please clarify what happens when you download the AFL Live App?
Are you having problems with downloading it, or redeeming the live pass for Telstra mobile customers?
What device are you using to try and access the AFL Live App?
If you're able to successfully download the AFL Live App, you need to follow the below steps to redeem the AFL Live Pass
Ensure you are connected to the Telstra Mobile network and redeem your free AFL Live Pass Offer by following the prompts.
1) Open AFL Live App
2) Select your Favourite Team
3) Allow AFL Live App to send notifications
4) Confirm you are Over-18
5) Agree to share location data
6) You will then see a screen which has “Congratulations” and a green “Start Watching Now” button at the bottom. Click this button.
You should then be able to access your AFL Live Pass on your mobile device.
Please let me know if you're able to complete these steps.
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