Hi,
I subscribed to AFL LivePass yesterday, and just tried to watch a game from Round 4. I can log in, select the match and click the "Match Replay" button. Then the button says "Now playing", but the game doesn't play. Is there something I can do to fix this?
Hi @McVic
Thank you for your post and my apologies for the issues you're experiencing with AFL Live Pass.
Our team is currently investigating the issue which is effecting Full Match Replays and is working on a fix.
Thank you for your patience.
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Hi @nzmagpie, @McVic, @JohnT52,
Thanks for your patience whilst we investigated the match replay access. Our team have advised that match replay access via the AFL Website and AFL App is now restored. Thank you for your patience in the meantime.
If you continue to experience issues I would suggest to clear the cache and cookies on your browser and trying again.
Thank you for your assistance.
- ToneB
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Thanks @JohnT52 and sorry to hear that it's not working for you.
By chance does using another browser (Such as Chrome) or hot spotting from a mobile to your PC (just for testing) make a difference?
In the meantime I will pass on your details to our team to investigate. Can you let us know where in Australia you are located?
Thanks in advance,
- ToneB
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Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out
All moderation actions are supported by the CrowdSupport Community Guidelines
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