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matthuppo
Level 1: Cadet

AFL cancll subscription

This is a trap, cannot get anywhere to cancel subscription. This is a run around, easy to subscribe, but impossible to cancel. What the hell????

 

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: AFL cancll subscription

What is the description next to the charge on your statement? That will tell us how you need to unsubscribe.

 

If it is Google or Apple, you go to the relevant App Store and go to subscriptions and cancel from there.

 

If it indicates that it is Telstra Applications, then you will need help from the staff here.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Highlighted
Support Team
Support Team

Re: AFL cancll subscription

Hello @matthuppo

 

Apologies for any issues cancelling the AFL Live Pass.

 

If you purchased the Live Pass since March, then the purchase is with Apple or 

Google, depending on whether you use iOS or Android. This is why the AFL App

links to your store.

 

If you are using Android, please open the Play Store>menu>subscriptions>AFL>cancel.

 

If using iOS, go to settings>your name>iTunes & App Store>Apple ID>view Apple ID>
Subscriptions>AFL>options>cancel.
 

As Jupiter has highlighted, how the charge is listed on your credit card statement indicates who

the subscription is with. If the charge is via the AFL Website, let me know and I can send a private message

to collect your details.

 

Please let us know how you go, or if further support is required.

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