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Ruskipaul1
Level 1: Cadet

AFL grand final

I have purchased a live pass to watch the grand final but it will not work on my iPhone XR 

i have reinstalled the app and it says that my purchase has been recognised but it will not allow me to load a video but instead keeps taking me to the subscription page

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2 REPLIES 2
Ruskipaul1
Level 1: Cadet

Re: AFL grand final

I have tried to restore the app but it still doesn’t work

Support Team
Support Team

Re: AFL grand final

Hello @Ruskipaul1,

 

Apologies for the issues accessing your AFL Live Pass

 

 

As the match has already started, I will send a direct private message with a work around to assist further.

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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