Was this helpful?
It should be.
Are you getting an error come up, or can you describe what happens when you try to stream?
Apologies for any issues experienced accessing the AFL Live Pass.
Although not listed as a supported device, the Samsung 10e is running a supported version
of Android, so should have access to live streams.
What happens when attempting to access a live stream?
There are a few things to double check:
Are there any system updates or updates for the built in Apps available?
(Settings/System and Play Store>My Apps>Updates)
Have you tried to uninstall and reinstall the AFL App?
If so, have you tried clearing the Cache as well? (Settings>Applications>AFL>Storage)
How are you accessing your Live Pass? (subscriber, free for Telstra customer etc.)
Are you able to access AFL.TV in the video tab?
Can you access highlights and replays without issue?
Have you tried alternate internet connections?
thanks for your reply. Everytime I go to the app and try to live stream it says I need to pay for livestreaming but because I am a telstra customer I always got it free before.
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