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Apologies for the issues accessing your Live Pass subscription.
We are aware of an issue impacting a small number of Play Store subscribers,
when a subscription is cancelled, and another activated soon after.
We do have a work around in place, I will send a private message
shortly with instructions.
To access your private messages, please refer to the relevant instructions below:
If viewing on a desktop/laptop: In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.
If viewing on a mobile device: Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.