Mevy_21
Level 1: Cadet

Afl live subscription

I've been trying to restore my afl live on my (samsung s9) subscription but it keeps saying "your request could not be processed due to a technical problem CFSAPI001" what do i do??

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Support Team
Support Team

Re: Afl live subscription

Hello @Mevy_21,

 

Apologies for the issues accessing your Live Pass subscription.

 

We are aware of an issue impacting a small number of Play Store subscribers,

when a subscription is cancelled, and another activated soon after.

 

We do have a work around in place, I will send a private message

shortly with instructions.

 

To access your private messages, please refer to the relevant instructions below:

 

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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