Daniel906
Level 2: Rookie

Can't Subscribe to AFL Live

Answered

Hello. I recently got an Aldi Sim Card, and I know that it uses Telstra, and it's pretty much like Telstra (on my phone it says Telstra on the top left where the wifi is). I go on the AFL Live app and other apps like the NRL app, etc, and I know that the subscription should be free if I'm using Telstra data, but I can't find a way to work. Can someone please help me?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Can't Subscribe to AFL Live

No. The subscription is free if you have a Telstra service on a Telstra plan. Aldi doesn't count.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team
Accepted Solution

Re: Can't Subscribe to AFL Live

Hi @Daniel906

 

Thank you for your post. 

 

@Jupiter is correct, you will not be able to redeem the AFL Live Pass free of charge using an Aldi sim card. 

 

As per the terms and conditionsIf you’re a Telstra mobile customer with a current Telstra post-paid mobile, pre-paid mobile ($30+ active recharges) or mobile broadband plan, a Season Pass is included as part of your post-paid plan or when you maintain a $30+ active pre-paid recharge.

 

Please let us know if you require any further assistance.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Can't Subscribe to AFL Live

No. The subscription is free if you have a Telstra service on a Telstra plan. Aldi doesn't count.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team
Accepted Solution

Re: Can't Subscribe to AFL Live

Hi @Daniel906

 

Thank you for your post. 

 

@Jupiter is correct, you will not be able to redeem the AFL Live Pass free of charge using an Aldi sim card. 

 

As per the terms and conditionsIf you’re a Telstra mobile customer with a current Telstra post-paid mobile, pre-paid mobile ($30+ active recharges) or mobile broadband plan, a Season Pass is included as part of your post-paid plan or when you maintain a $30+ active pre-paid recharge.

 

Please let us know if you require any further assistance.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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