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Trev14
Level 1: Cadet

Cancel AFL live pass

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I signed up for a week in the international pass at the going rate $19 and some cents. However I kept being billed on a weekly basis. ( why would I sign up for a weeks payment if I wanted it for a month at the cheaper rate?) I decided to wait until i got back to Australia to stop this so I'm not looking for repayment but I now want to cancel the subscription. I go into manage my account , try to click on the 'cancel' button and it doesn't allow me 

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Cancel AFL live pass

Hi @Trev14,

 

Thanks for getting in touch with us.

 

If you had signed up via www.watchafl.com.au while overseas, you will need to contact them directly to manage your pass.

 

You can do this by going to www.watchafl.com.au and clicking log in.

 

I hope this helps

 

Regards

Micheal @ Telstra

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Cancel AFL live pass

Hi @Trev14,

 

Thanks for getting in touch with us.

 

If you had signed up via www.watchafl.com.au while overseas, you will need to contact them directly to manage your pass.

 

You can do this by going to www.watchafl.com.au and clicking log in.

 

I hope this helps

 

Regards

Micheal @ Telstra

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

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