I cancelled my subscription in 2018, but i just discovered that weekly payments continue to come from my account. I have only ever accessed this account through my personal phone.
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What is the description next to the charge on your statement? That will determine what needs to be done to rectify the problem.
Apologies for any concerns with an AFL Live Pass.
First step is to ensure the subscription is cancelled to prevent further charges.
Our FAQ page has instructions on how to cancel subscriptions, otherwise please
provide the description of the charge for us to investigate further.
When subscriptions are cancelled, an auto confirm email is supplied. Do you have the
auto-confirm email from 2018?
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