Harry456
Level 1: Cadet

Having trouble live streaming AFL Live?

Hi there, I subscribed to a weekly AFL Live Pass, for the purpose of watching my team play last week, but was consistently unable to activate the live video streaming due to an unknown error. I have taken screenshots of the error message, and would like a refund for the subscription fee.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Having trouble live streaming AFL Live?

Hello @Harry456,

 

Apologies for the issues experienced accessing your  AFL Live Pass.

 

Did you restore your App Store purchase prior to trying to watch the live stream?

 

AFL App>More>AFL Live Pass Subscription>Restore purchase.

 

Would you like assistance resolving the issue, or would you like to cancel 

and request a refund?

 

All subscriptions are managed by the store in which they were purchased,

if you would like to request a refund let me know if you purchased the Live Pass

in Apple's App Store or Google's Play Store and I'll provide the relevant link.

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now