Level 1: Cadet

Having trouble live streaming AFL Live?

Hi there, I subscribed to a weekly AFL Live Pass, for the purpose of watching my team play last week, but was consistently unable to activate the live video streaming due to an unknown error. I have taken screenshots of the error message, and would like a refund for the subscription fee.

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Support Team
Support Team

Re: Having trouble live streaming AFL Live?

Hello @Harry456,


Apologies for the issues experienced accessing your  AFL Live Pass.


Did you restore your App Store purchase prior to trying to watch the live stream?


AFL App>More>AFL Live Pass Subscription>Restore purchase.


Would you like assistance resolving the issue, or would you like to cancel 

and request a refund?


All subscriptions are managed by the store in which they were purchased,

if you would like to request a refund let me know if you purchased the Live Pass

in Apple's App Store or Google's Play Store and I'll provide the relevant link.



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