I tried calling Telstra who said I need to call AFL who said I need to call Telstra. So yeah, any help would be appreciated.
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Well, you're in the right place now.
To speed up things for the Telstra staff who look after AFL Live, can you give us the description that appears next to the charge on your statement. That will determine how it needs to be handled.
Apologies for the issues with your Live Pass, thanks for providing those details.
All support for the AFL App is provided here on Crowd Support, as directed in the AFL
Live Pass FAQ's, as well as via the support button in the AFL App itself.
Telstra Applications Melbourne indicates that the subscription was signed up via
the AFL Website, is this where you attempted to cancel?
To cancel a website subscription:
1. Login to https://tel.st/6vz74
2. Go to ‘Manage My AFL Live Pass’
3. Scroll down the page and click Cancel Subscription
4. Then confirm the cancellation:
If you are unsure of the account details created when purchasing the Live Pass, let me
know and I'll send a private message to collect your details.