CrowdSupport®
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Level 1: Cadet

“Recording Not Allowed for this Video”

Hi,

 

I am trying to watch some videos on the AFL Live App on my iPhone , however, it keeps coming up with “Recording not allowed for this video” even though I am not Recording my screen or trying to project it onto my TV. Any suggestions at to fix this or any reasons for why this is happening?

 

Thanks,

Matt

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: “Recording Not Allowed for this Video”

Hi @Matt291

Thanks for getting in touch with us.

I'm sorry to hear about your video issues.

 

Firstly, could you let me know more about your device?

Device / Model / iOS version

 

Have you tried uninstalling, reinstalling the app and restoring your purchase?

Which AFL replay are you attempting to watch?

 

 

Please let me know

Regards

Micheal @ Telstra

 

 

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Level 1: Cadet

Re: “Recording Not Allowed for this Video”

iPhone 7 iOS 11.3

I was attempting to watch several videos, specifically Footy Feed and Pick A Winner. The issue seems to have gone after restarting my phone.
Thanks for the help

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