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Sorry to see there have been issues redeeming your Live Pass voucher.
Can I confirm that you are redeeming on this website? https://tel.st/sr7rh
What exactly is the nature of the trouble? Do you get an error message?
It's also possible depending on when it was supplied, that it has expired or is not yet
able to be redeemed. Are there any dates listed? If for next season you may need to
wait until Jan 1 2020, although you would need to confirm with the club.
I can also get the voucher code from you in a private message to confirm it's eligibility,
please let me know how you go.
Hey thanks for your response. I think I might have jumped the gun a bit early, and need my current subscription to lapse before I can redeem this code. Cheers