CrowdSupport®
AnthimosPap
Level 1: Cadet

Refund

I have been unaware that I’ve been paying 4.99 since before August 2018  for AFL live and need help getting my money back. There was never an email invoice telling me I’ve been charged or anything. Only found  out when I noticed it on my Credit card bill. 

Tried calling Telstra a few times but with no help. 

 

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Support Team
Support Team

Re: Refund

Hello @AnthimosPap,

 

Sorry to see there are concerns with charges for an AFL Live Pass, I would be happy to look into it for you.

 

I will send a private message with the details I need to investigate further.

 

 

To access your private messages, please refer to the relevant instructions below:

 

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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