CrowdSupport®
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
AnthimosPap
AnthimosPap
Level 1: Cadet
a month ago

Refund

I have been unaware that I’ve been paying 4.99 since before August 2018  for AFL live and need help getting my money back. There was never an email invoice telling me I’ve been charged or anything. Only found  out when I noticed it on my Credit card bill. 

Tried calling Telstra a few times but with no help. 

 

  • 154 Views
  • 1 Reply
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
aaron_h
Support Team
Support Team
a month ago

Re: Refund

In response to AnthimosPap

Hello @AnthimosPap,

 

Sorry to see there are concerns with charges for an AFL Live Pass, I would be happy to look into it for you.

 

I will send a private message with the details I need to investigate further.

 

 

To access your private messages, please refer to the relevant instructions below:

 

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • Refund

    Hello, I subscribed to watch the 2017 grand final and have just noticed while doing my 18-19 tax ret ...

    Find out more

  • Refund

    Hi, I switched phone plans to Telstra a year or so ago (?), with one of the big reasons I chose Tels ...

    Find out more

  • AFL Purchase Refund

    How can I get a refund for my AFL purchase as live games are not available in the U.K. (not clear th ...

    Find out more

  • Refund

    Please refund my subscription. I have requested it before but no action by Telstra. I have not been ...

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now