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Morgan8
Level 1: Cadet

SDF Australia $4.99 charge wrongly

Hi
I’m currently still being charged by SDF Australia for the AFL live app. I’m now a telstra customer and cancelled the subscription August 2018 when becoming a telstra customer. Please advise I would like a refund as this is extremely frustrating and don’t seem to get any answers to why this is happening or who to deal with. Thanks

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Support Team
Support Team

Re: SDF Australia $4.99 charge wrongly

Hi @Morgan8

 

Thank you for your post, my apologies for any issues you're experiencing with the AFL Live Pass. 

 

I have sent you a private message to grab some further information so that I can investigate.

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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