Np12
Level 1: Cadet

SDF Australia $4.99 charge wrongly

I do not have a subscription though telstra as I have check this on my iTunes accounts. However I am receiving a weekly $4.99 charge from telstra - how do I recoup these payments?

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity

Re: SDF Australia $4.99 charge wrongly

It sounds like an AFL Live subscription that was signed up for through the website.

I'll move your post to that board and see if the team that looks after it can help you.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Np12
Level 1: Cadet

Re: SDF Australia $4.99 charge wrongly

Thanks so much !
Support Team
Support Team

Re: SDF Australia $4.99 charge wrongly

Hi @Np12

 

Thank you for your post.

As @Jupiter mentioned, these charges are from a subscription which was subscribed via the AFL website, which is why it does not appear in your iTunes. 

 

I've sent you a private message to request further details so that I can investigate

 

To access your private messages, please refer to the relevant instructions below:

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In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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