CrowdSupport®
Level 1: Cadet

Useless AFL Live Pass

Answered

Hi,

 

I have an AFL Live Pass that does not let me watch match replays. I had the same pass last year with no issues, and thought it wasn't working last week because the game hadn't been uploaded yet, but I still cannot watch replays from round 1 2018. 

 

Could you please let me know what the issue is here?

 

Thank you Smiley Happy 

1 ACCEPTED SOLUTION

Accepted Solutions
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Useless AFL Live Pass

Hi @KB12344,

 

Sorry to hear about the issues regarding your access to match replays.

 

Could you please log out of the Live Pass, clear the cache, cookies and temporary internet files on your browser and ensure you are using either Google Chrome or Firefox.

 

You will need to login and then try again via www.afl.com.au/livepass/match-replays/

 

Let us know how this goes.

 

- ToneB

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Highlighted
Level 1: Cadet

Useless AFL Live Pass

Hi,

 

I have an AFL Live Pass that does not let me watch match replays. I had the same pass last year with no issues, and thought it wasn't working last week because the game hadn't been uploaded yet, but I still cannot watch replays from round 1 2018. When I select a game, it tells me I need to subscribe to Live Pass, however when I click on 'manage Live Pass' it confirms I'm logged in with an active subscription.

 

Could you please let me know what the issue is here?

 

Thank you Smiley Happy 

Highlighted
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Useless AFL Live Pass

Hi @KB12344,

 

Sorry to hear about the issues regarding your access to match replays.

 

Could you please log out of the Live Pass, clear the cache, cookies and temporary internet files on your browser and ensure you are using either Google Chrome or Firefox.

 

You will need to login and then try again via www.afl.com.au/livepass/match-replays/

 

Let us know how this goes.

 

- ToneB

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Highlighted
Level 1: Cadet

Re: Useless AFL Live Pass

Worked a treat - thank you so much!
Highlighted
Telstra (Retired)
Telstra (Retired)

Re: Useless AFL Live Pass

No problems @KB12344! Enjoy the footy! - ToneB

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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