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Michaelrogers
Level 1: Cadet

Video not playing

Answered
Hi, I am currently trying to watch the game live from America and I have an annual pass that has not yet expired, however when I try to watch the game, it comes up with video error. Not sure how to fix this.
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Video not playing

Hi @Michaelrogers

 

Thank you for your post, my apologies for any confusion regarding AFL Live Pass. 

 

The AFL Live Official App is available worldwide, but the premium content (Live game vision, full match replays and AFL.TV) is only available in Australia and New Zealand to subscribers.

 

For more information on international broadcast details outside of Australia please visit the following link: https://tel.st/b4cqx or download the ‘Watch AFL’ app from the App Store.

 

Please let us know if you require any further assistance

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman

Re: Video not playing

From my understanding you can only watch the games in Australia via the app.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

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Support Team
Support Team
Accepted Solution

Re: Video not playing

Hi @Michaelrogers

 

Thank you for your post, my apologies for any confusion regarding AFL Live Pass. 

 

The AFL Live Official App is available worldwide, but the premium content (Live game vision, full match replays and AFL.TV) is only available in Australia and New Zealand to subscribers.

 

For more information on international broadcast details outside of Australia please visit the following link: https://tel.st/b4cqx or download the ‘Watch AFL’ app from the App Store.

 

Please let us know if you require any further assistance

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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