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Community Manager JesseS Community Manager
Community Manager

From January 15, 2018 the AFL Live Official app will no longer be available on the Windows Phone platform.  To see all the latest AFL news, please visit AFL.com or download the iOS/Android AFL Live Official app on your mobile and tablet to continue l ...

Community Manager Yannick Community Manager
Community Manager

As part of Telstra’s digital rights agreement with the AFL, the 2017 Season live match image on the Official Live App was reduced from a maximum of 11 inches to 7 inches diagonally.     Telstra is offering a refund to annual subscribers who were impa ...

23kels23
Level 1: Cadet

I have been a telstra customer for years and I've just discovered I am being charged a $14.99 monthly subscription for the Telstra Live App. Can someone please contact me immediately !!!!!

Vtak
Level 1: Cadet

I signed up for a two week free trial of the AFL Live Pass, but have since been charged $4.99 per week for the past 16 weeks without my knowledge. I have not used this live pass since then. I find this charging to be very deceptive and underhanded. I ...

Ross24
Level 1: Cadet

I paid for an AFL Live Pass pacifically to watch women's league but I have no idea if I paid for the right thing there's no indication that it would help me to watch women's league no one seems to want to help me I just want to know how to watch wome ...

greatfawn192012
Level 1: Cadet

I have checked my bank account to find that $4.99 has been taken out of my account the last few months for an "AFL Live Pass" as explained by somebody though the help chat. This has now been cancelled however I have been charged the $4.99 at sporadic ...

timer1
Level 1: Cadet

Hi,I changed credit cards early last year - April. This was in an effort to stop what I thought were suspicious debits from telstra. I have been subsequently debited since may of 2016 by telstra for an apparent live pass which I didn't have. I cancel ...

tomlu
Level 1: Cadet

I have been trying to cancel my subscription to the AFL Live Pass since August 2017. Everytime click on the "cancel subscription" button the page would not load and proceed any further. I would attempt to cancel my subscription many times over the ne ...

TJ07
Level 1: Cadet

Hi. I had a weekly live Pass I paid for when I was an Optus mobile customer. I switched my mobile to Telstra and was given a free pass. I was told this would cancel my old paid subscription. I realised I have still been charged so cancelled my subscr ...

jodek
Level 1: Cadet

Hi, We "purchased" a free live pass to watch the AFL finals last year. Since that date I had weekly withdrawals taken out of my credit card for 6 weeks. I would like this refunded. For one, the live pass wasn't working that day, so it was useless to ...