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Community Manager JesseS Community Manager
Community Manager

Hi all,   We have heard your feedback from users with a Telstra Tough Max or ZTE T84 being unable to access Live Video due to an error message.   We are currently investigating the issue to find a permanent solution however in the interim we have fou ...

Community Manager JesseS Community Manager
Community Manager

Hi everyone,   We have received some feedback from customers who may be having difficulty accessing or sharing their live pass on a second device. So just to share with you the steps to link your AFL Live Pass with your Telstra ID and then access on ...

Community Manager JesseS Community Manager
Community Manager

Hi all,   We have received feedback about the quality of live streaming on some older Android devices and this was investigated by our App Team and the developers.   We have identified the cause of this issue on these devices and we have made an upda ...

Community Manager JesseS Community Manager
Community Manager

From January 15, 2018 the AFL Live Official app will no longer be available on the Windows Phone platform.  To see all the latest AFL news, please visit AFL.com or download the iOS/Android AFL Live Official app on your mobile and tablet to continue l ...

Stu_7
Level 3: Gumshoe

Using iPad (version 9.3.5). AFL App opens, however, crashes every time I try to access live stream. I have restarted iPad, modem etc as per instructions. No change. IPhone live feed is working, so not a modem problem. This is the same problem experie ...

Whitemare1
Level 1: Cadet

Since you just updated the app (honestly couldn't you wait till the end of the year!!) I can't access the live games on either my iPad mini (first version OS X 9) or my iPhone 4s. I can play video ie highlight, footy feed but not live garmes or Afl ...

sphinxhunter
Level 1: Cadet

Trying to watch the Port/Melbourne game and every time it finally loads, it freezes and won't unfreeze, forcing me to reload, ...again, and again until I have to give up.One job you people have, and you cannot do it !!!Sack thousands of people, when ...

Nessie2
Level 1: Cadet

We are Telstra customers and have watched live AFL matches successfully in the past. However when trying to watch matches on 17 June, when I pressed the play symbol I got a flashed message on the screen, too brief to read, and then the app closed. I ...

Damien59
Level 2: Rookie

Now into 2nd week same problem no answers,my iPad 2 was ok upto rd12 need answers very frustrated ???

GraHarr
Level 4: Private Eye

Hi, I have enjoyed using my IPAD 2 to access for several years but it appears that after looking into the fine print that for my 2018 subscription ( which I get thru my online club membership) that IPAD's below IPAD 4 are no longer supported?.. This ...

LastNameShort
Level 1: Cadet

Okay, so I've posted here previously regarding the issue with AFL live pass not working on my iPad. I was instructed last weekend to post here with details such as iPad generation, current iOS, location and payment method and I did so. I got a respon ...

Beadie
Level 2: Rookie

I cannot watch live games on my AFL Live Pass on the TTough Max.

Windemere
Level 1: Cadet

I have just paid for my subscription but still cannot watch the game videos. Please assist

Jeff616
Level 3: Gumshoe

Hi Somebody, I have just subscribed to the AFL Live Pass through my PC so that I can stream live games on my phone, and watch replays on my PC. I did it through my PC (https://subscription.afl.com.au/subscribe/) this time, as unlike last year I did i ...