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Support Team MichealW
Support Team

We’re aware that certain devices e.g. iPads & iPhones running iOS 9 were having difficulty viewing live games over the last few rounds. We have been advised that this issue has now been rectified. If you are running iOS 9 on your device, please unins ...

Community Manager JesseS Community Manager
Community Manager

We have recently enabled use of LTE-B or LTE Broadcast technology on compatible devices which will provide an enhanced streaming experience for viewers watching select AFL games on 4G.    More details: How to use LTE-B with the AFL Live Official App ...

Support Team MichealW
Support Team

If you have a Samsung S8, S8+, S9 or S9+ handset, you may have had recent problems streaming live games via the AFL Live app. This error is caused by the internal clock being set manually by the customer which then may conflict with the LTE-B stream. ...

Community Manager JesseS Community Manager
Community Manager

Hi all,   We have heard your feedback from users with a Telstra Tough Max or ZTE T84 being unable to access Live Video due to an error message.   We are currently investigating the issue to find a permanent solution however in the interim we have fou ...

Community Manager JesseS Community Manager
Community Manager

Hi everyone,   We have received some feedback from customers who may be having difficulty accessing or sharing their live pass on a second device. So just to share with you the steps to link your AFL Live Pass with your Telstra ID and then access on ...

Community Manager JesseS Community Manager
Community Manager

From January 15, 2018 the AFL Live Official app will no longer be available on the Windows Phone platform.  To see all the latest AFL news, please visit AFL.com or download the iOS/Android AFL Live Official app on your mobile and tablet to continue l ...

Irie
Level 1: Cadet

Hi, I was duped into purchasing a second weekly AFL live pass to the one I have on my phone because it seemed that it would give me access to match replays on my computer. The information is poor on the site and very confusing. Please refund me for t ...

Joe-Facey
Level 1: Cadet

I have a subscription to AFL Live pass which is renewed automatically from my visa card. It hasn't worked on my iphone 7 for the last 2 weeks. It has worked on my Samsung tablet. Ringing Telstra was a waste of about 2 hours of my time. It is alright ...

Fred00000
Level 1: Cadet

I signed up for a weekly subscription yesterday to watch a game of footy. I now want to cancel this subscription so that I am not being charged every week for the rest of my life. But do you think there is any cancel subscription button anywhere to b ...

bruh12
Level 1: Cadet

But will allow allow it on phone and tablet as I have a bigpond account.

karen581
Level 1: Cadet

i had an afl app which i was paying five dollars a week for and now have been charged for a live pass which was mistakenly done i have cancelled the afl live pass i am not paying for something i am not going to use i rang my bank and they told me the ...

Hakomi
Level 1: Cadet

 I signed up to watch the replay is of games and I cannot find any way to do this on the app on my iPhone.  What am I missing .

Duza25
Level 1: Cadet

I'm with Telstra, has worked for years, now it keeps sending me back to Telstra to get it fixed. Tried reloading the app, put in all the passwords and don't load to play the footy live

Huzy
Level 2: Rookie

Watching games out of the country on the afl app, can I watch games on the wifi in my hotel room?

Steve2018
Level 1: Cadet

The AFL Live app will not access through Telstra 24/7. When attempting this process, you get up to "you will now be taken to the Official AFL site"....Then "Got it continue". when you enter on this, the following message comes up "This site can't be ...