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Community Manager JesseS Community Manager
Community Manager

Hi All,   We have recently been made aware of some unexpected errors that are affecting some Android devices when accessing news content through the AFL Live App.   We have passed on your feedback to the App Development team and we are aware of the c ...

Community Manager JesseS Community Manager
Community Manager

Hi everyone,   We have received some feedback from customers who may be having difficulty accessing or sharing their live pass on a second device. So just to share with you the steps to link your AFL Live Pass with your Telstra ID and then access on ...

Community Manager JesseS Community Manager
Community Manager

Hi All,   We have heard feedback about the AFL Tipping in the App and some unexpected behaviour and long loading times for the page.    We have reported these issues with the App team and they are currently investigating. For the time being, you can ...

Community Manager JesseS Community Manager
Community Manager

From January 15, 2018 the AFL Live Official app will no longer be available on the Windows Phone platform.  To see all the latest AFL news, please visit AFL.com or download the iOS/Android AFL Live Official app on your mobile and tablet to continue l ...

Dan01010
Level 1: Cadet

Hi,  I'm having trouble getting the match replay videos to play. They let me pick the game\quarter but the screen just stays black and never loads (even though it says now playing). I am subscribed to access the content and have erased all of my hist ...

Nat0406
Level 1: Cadet

Hey Telstra, I purchased the Annual AFL Live subscription through an iOS device. I did this through an in app purchase. I am trying to restore the purchase so that I may watch it on my iPad but unfortunately it isn’t working. What can I do to fix thi ...

Notworking55555
Level 1: Cadet

The AFLPass app wasn't working in March under my continuing subscription (even though it had 3 weeks left) for some reason so I renewed under the same account. However it recharged me the renewal fee in April how do I get a refund of the additional c ...

Scoza05
Level 3: Gumshoe

I have a live pass so can watch replays on my phone but can't on the AFL website due to it being under a different log in (under my wife's info).  What do I need to do to watch replays on the AFL website?

SBK55
Level 1: Cadet

I cant make it work !!

Mootdog
Level 1: Cadet

Hi, I'm having issues when I go to open news stories in the afl app.
The app keeps freezing and I get a notification saying that the app is not responding. I'm using a Sony Xperia Z5 with Android. I've deleted app and reinstalled but with the same res ...

Cathsta3021
Level 2: Rookie

It lets me log into the app but when i try to order tickets it makes me enter username and password and it says it doesn't work.

rache_1990
Level 1: Cadet

Hi, I didn't realise but the AFL annual subscription rolled over, and I was charged $99 on the 22nd April. I am a telstra customer now and therefore I get access free. I have since cancelled the subscription and am wanting my $99 back as it is a litt ...

Community Manager JesseS Community Manager
Community Manager

Hi All,   We have recently been made aware of some unexpected errors that are affecting some Android devices when accessing news content through the AFL Live App.   We have passed on your feedback to the App Development team and we are aware of the c ...