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Community Manager JesseS Community Manager
Community Manager

From January 15, 2018 the AFL Live Official app will no longer be available on the Windows Phone platform.  To see all the latest AFL news, please visit or download the iOS/Android AFL Live Official app on your mobile and tablet to continue l ...

Community Manager Yannick Community Manager
Community Manager

As part of Telstra’s digital rights agreement with the AFL, the 2017 Season live match image on the Official Live App was reduced from a maximum of 11 inches to 7 inches diagonally.     Telstra is offering a refund to annual subscribers who were impa ...

Level 1: Cadet

I've read the process through these help pages many times, but it simply doesn't work. As my credit card is billed from 'Telstra Applications Melbourne AU', the account is through the AFL web site, not an app. I have two email addresses registered at ...

Level 1: Cadet

Hi,I changed credit cards early last year - April. This was in an effort to stop what I thought were suspicious debits from telstra. I have been subsequently debited since may of 2016 by telstra for an apparent live pass which I didn't have. I cancel ...

Level 3: Gumshoe

I applied. Got knocked back. No reason given. I meet every criteria. Going to ombudsman.

Level 1: Cadet

I have been a telstra customer for years and I've just discovered I am being charged a $14.99 monthly subscription for the Telstra Live App. Can someone please contact me immediately !!!!!

Level 1: Cadet

I have checked my bank account to find that $4.99 has been taken out of my account the last few months for an "AFL Live Pass" as explained by somebody though the help chat. This has now been cancelled however I have been charged the $4.99 at sporadic ...

Level 1: Cadet

I have been trying to cancel my subscription to the AFL Live Pass since August 2017. Everytime click on the "cancel subscription" button the page would not load and proceed any further. I would attempt to cancel my subscription many times over the ne ...

Level 1: Cadet

I signed up for a two week free trial of the AFL Live Pass, but have since been charged $4.99 per week for the past 16 weeks without my knowledge. I have not used this live pass since then. I find this charging to be very deceptive and underhanded. I ...

Level 1: Cadet

I paid for an AFL Live Pass pacifically to watch women's league but I have no idea if I paid for the right thing there's no indication that it would help me to watch women's league no one seems to want to help me I just want to know how to watch wome ...