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Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Level 1: Cadet

I have AFL Live Pass free on my phone and iPad due to being a Telstra mobile customer. However, when I go to the AFL website to watch a match replay, it is blocking me saying that this requires a Live Pass. Not sure what to do to get the site to reco ...

Level 1: Cadet

I've been charged a monthly amount for my AFL live app even though I've been a Telstra customer on an eligible mobile plan since 2014. I was accessing the app free until 25 March 2017 when i began being charged for it by iTunes. I didn't authorise th ...

Level 2: Rookie

Hi, I couldn't watch the Melbourne V's Saints game I received an error message?Also, the last few weeks during every games theres a log of lag and it happens every few minutes, very frustrating?

Level 1: Cadet

I have 4.99 withdrawn from my account weekly- AFL LIVE PASS suspected. Cancelled this sub a long time ago, i am also not a telstra customer
Only just noticed that 4.99 was coming out of my account weekly yesterday.
It is not in my itunes subscriptions ...

Level 2: Rookie

If you activate “live ladder” and leave the App, if you return to the App AFTER the game is finished, the ladder display stays in “live ladder” mode. No amount of refreshing will revert to normal ladder display. The display doesn’t show games won and ...

Level 1: Cadet

I restored my AFL Live subscription through Google and now I receive the CFSAPI001 error when trying to watch Live content.
The app worked fine previously until i unsubscribed from weekly sub and changed to monthly.
Please advise.
Samsung J4 Xcover - An ...

Level 1: Cadet

Hi. My AFL live pass subscription expired today so I attempted to purchase a new weekly pass. For some reason when I attempted to purchase it I was offered a 2 week free trial even though I shouldn't have qualified for it (and wasn't seeking it). Whi ...

Level 1: Cadet

afl app was working fine. stopped suddenly on ipad but continues to work on  iphone. i need a solution for this

Level 1: Cadet

I changed to new phone with same Sim card but my AFL subscription is no longer valid? Please contact me asap as I want to watch the game this afternoon. Thanks

Level 1: Cadet

Where can I acess radio streams at the end of the match. The radio station app still tells me to go to afl app. Cheers

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