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Support Team Kjorg
Support Team

From 5th December 2019, we will no longer be supporting AFL Live Pass subscriptions purchased via the website, afl.com.au/livepass.     If you have purchased a Weekly or Monthly AFL Live Pass subscription via afl.com.au/livepass, your weekly or month ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Madds19
Level 1: Cadet

Hi, I switched phone plans to Telstra a year or so ago (?), with one of the big reasons I chose Telstra being free access to the AFL live app. However, I was unaware that I would still be charged until I canceled my current subscription and just real ...

Burls24
Level 1: Cadet

Hi there! I’m running an iPhone SE with the latest version of iOS. The afl live app has been crashing within 5 seconds of starting, so I opted to delete and re-download it from the App Store. Unfortunately the app won’t download. 

Any hints you could ...

Macjoe
Level 1: Cadet

I have a current, working live pass from my Telstra phone contract. On my PC (linked to my Telstra ID) I can watch fulll match replays ( quarter by quarter) from any year for which replays are available. EG 2017. When I use the Live Pass app on my IP ...

Bloodytelstra
Level 1: Cadet

I noticed on my account the other day that I am being charged $19 per week for an AFL Weekly subscription. I cannot cancel it as the steps to do so take me around in circles. I tried the app and it just buffers when I try to do anything with my accou ...

Anneosborne7
Level 1: Cadet

How do I cancel AFL live pass

MathewFabris1
Level 1: Cadet

Hello, I subscribed to watch the 2017 grand final and have just noticed while doing my 18-19 tax return that I have been charged $4.99 a week ever since even though i successfully unsubscribed and deleted the app.  First charge is 17th October 2017 a ...

RTG19
Level 1: Cadet

Hi, I seem to be still paying  for the afl live overseas which has a certain fee attached to it. I only wanted it for a week why I was in France. But I am still paying for it , now I’m back in Australia. Can I please unsubscribe from it please. 

AnthimosPap
Level 1: Cadet

I have been unaware that I’ve been paying 4.99 since before August 2018  for AFL live and need help getting my money back. There was never an email invoice telling me I’ve been charged or anything. Only found  out when I noticed it on my Credit card ...

noaheidelson
Level 1: Cadet

I am a subscriber to AFL live pass for several years. When I seek to watch a replay on my desk top i get transferred to another website called 'Watch AFL' which is specifically for watching Afl from overseas. I have contacted Telstra today three time ...

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